Job Description:

• The Sr. Training Specialist, Instructional Design & Systems Training is a full-time.

• The primary focus for this role is to lead and manage the instructional design, the training development for instructor-led, on-the-job, and computer-based training courses that support the Business Process Management portfolio of projects.

• This role is also responsible for the successful implementation of systems training including but not limited to Oracle and SAP.

• This role also entails end-to-end training design, development & deployment activities in support of Cell Therapy, Business Process Management Portfolio.

• This role will provide coaching on training requirements, adult learning principles, curricula design support and alignment to local training processes and with global and / or regulatory requirements.

Responsibilities will include, but are not limited to, the following:

• Support, maintain, encourage, engage, and empower a learning culture for trainees and for the BPM Training and Organizational Change Management Team.

• Oversee learning and performance enhancement programs from start to finish.

• Act as an effective change agent.

• Design, Develop and Deploy the learning and performance enhancement experience.

• Manage competing priorities and work within a team to drive completion of projects.

• Develop training KPIs that measure the effectiveness of training programs, return on investments and support business goals and objectives.

• Align, coach, and develop training programs that drive an increase in overall training effectiveness and the empowerment Cell Therapy personnel.

• Design and develop training courses using various instructional design methodologies while incorporating adult learning principles.

• Contribute to the writing, review, approval and maintenance of metrics, and associated training Standard Operating Procedures (SOPs) or Work Procedures (WP).

• Identify, evaluate, and implement key performance metrics for training effectiveness and for business expectations regarding training design.

• Analyze training effectiveness data and lead improvement training and learning initiatives.

• Create engaging learning activities and compelling course content.

• Work with Subject Matter Experts to identify target audience’s training needs.

• Set instructional end goals and create content that matches them.

• Visualize instructional graphics, the user interface and the finished product.

• Create supporting materials/media (audio, video, simulations, role plays, games, etc.)

• Devise modes of assessments, such as tests, quizzes, to measure the effectiveness of the course.

• Maintain and control electronic document content and folders as per good documentation requirements.

• Drive continuous improvement for training programs.

• Address recurring issues identified for training.

• Provide coaching and guidance for training programs that support integration and implementation of new products and/or processes.

• Ensure training documentation/files are maintained, with good documentation practices and in compliance with Quality Systems and retention programs.

• Work independently and perform with a high degree of accuracy.

• Partner with other members the Cell Therapy Operations Training Team and other training teams across the organization to build harmony and alignment.

• Support internal and external Audits/Inspections.

• Develop Key Performance indicators to display the effectiveness of training programs, the instructional design capacity and delivery output, etc.

Skills/Knowledge Required:

• Strong experience and knowledge of GxP and applicable Health Authority regulations / guidelines and industry best practices for supporting a training program.

• Strong communication skills with clients to identify the learning goals for the training projects.

• Identify stakeholders and work closely with them to define current training and layout the plan for envisioned training design, development and deployment.

• Collect the necessary data points to map current training/performance pain points and translate them in corrective learning experience with training effectiveness embedded into the learning & performance enhancement experience.

• Instructional design experience incorporating adult learning principles and SMART training objectives.

• Design & Analyze learning & performance management techniques to measure the effectiveness of the learning & performance experience.

•  Strong experience and thorough understanding of global regulatory training requirements.

• Strong experience and an in-depth knowledge of adult learning principles.

• High level of understanding of systems, computer system validation, and GxP requirements.

• Capable of leading and working cross-functionally to support the training requirements associated with Cell Therapy Business Process Management activities.

• Proven experience working as a detailed oriented team player with effective planning, organization, and execution skills

• Innovative, proactive, and resourceful; committed to quality and continuous improvement.

• Ability to work effectively at a fast pace with cross functional departments to finalize time-sensitive deliverables.

• Effective manager of project deliverables.

• Able to manage multiple priorities.

• Experience with Success Factors and Articulate preferred.

• Strong project planning skills.

• Strong computer skills with MS Office (e.g. Word, Visio and Excel) and with Quality Systems (e.g. Document Management System, Quality Management System) and learning management systems (Success Factors).

About ASK: ASK Consulting is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states-ASK Consulting connects people with amazing opportunities

ASK Consulting is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates.

Contact:

Full Name: Akash Mehra

Email ID: akashm@askconsulting.com

Phone: 908-224-9613