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Manager, Operations

Ascension Pensacola, FL
$85k-111k (estimate)
Full Time | Religious Organizations 1 Month Ago


  • Department: Supply Chain Administration
  • Schedule: 8-hour day shift, Monday-Friday with some nights and weekends as necessary
  • Hospital: Ascension Sacred Heart Hospital
  • Location: Pensacola, Florida


Paid time off (PTO)
Various health insurance options & wellness plans
Retirement benefits including employer match plans
Long-term & short-term disability
Employee assistance programs (EAP)
Parental leave & adoption assistance
Tuition reimbursement
Ways to give back to your community

*Please note, benefits and benefits eligibility can vary by position, exclusions may apply for some roles (for example: PRN, Short-Term Option, etc.). Connect with your Talent Advisor today for additional specifics.


The Resource Group, a subsidiary of Ascension, is a business transformation services organization that specializes in resource and supply chain management.


Through implementation of its User-Directed Integrated Solutions, The Resource Group transforms the resource and supply function by delivering value through Operations and Logistics Optimization, Strategic Sourcing, and Change Management. Although it specializes in these areas, as its core, The Resource Group is rooted in the ideals of hospitality and believes that success is measured by the satisfaction of the customer. The Resource Group’s success has allowed it to expand and serve various healthcare systems looking to decrease non-payroll expenses and increase operational efficiencies. Today, The Resource Group serves over 2,700 locations including over 155 acute care hospitals across 22 states and Washington D.C.


This success and value are delivered by The Resource Group’s people, and it is the people and culture that enables The Resource Group to achieve success while working toward the common goal of lowering the cost of healthcare.


As such, The Resource Group believes in:


1) Hiring talent from all industries and demographics to foster innovation and diversity of thought and experience

2) Investing in the people who deliver long-term success to our Participants

3) Transforming the way our associates develop so they can help transform the organizations we serve

4) Creating a culture of continuous learning to prosper in an ever-changing business environment


The Resource Group offers exciting opportunities for all levels of professionals and views resource and supply management as a dynamic career with opportunities for growth and advancement within and across disciplines and teams. Positions are available across a number of strategic resource and supply management roles, allowing multiple entry points into The Resource Group. Learn more about our company our culture and our remote work options at TheResourceGroup.com


This role falls within The Resource Group's Operations and Logistics Optimization Solution. Operations and Logistics Optimization comprises six communities working together to align inventory and data management, operational procedures, and key performance indicators, and to deliver a cost-effective, highly-efficient managed distributor model. By combining a culture of hospitality with leading operations and logistics processes and controls, these communities of skilled associates ensure resource and supply management runs silently in the background and operates in service of physicians, clinicians, leadership, and associates.


As an Operations Manager, you will oversee the day-to-day supply chain operations and logistics at The Resource Group’s Participant sites. You will also ensure the continuity of care, track and analyze data, and enhance customer service to Participants. Additionally, you will support the maintenance of bin locations, manage local Supply Chain associates, and oversee labor hours. Your goal will be to provide the highest levels of service and hospitality, reducing disruptions found in typical supply chains, so caregivers can focus on providing care to patients rather than the supplies needed to do so.


  • Order, track, and manage supplies and local inventory
  • Maintain local delivery schedules and escalate supply needs for emergent cases
  • Ensure the continuity of care through efficient delivery and stocking of inventory throughout a Participant site
  • Track and analyze data and KPIs to monitor progress and quickly identify and react to issues
  • Assist in the development of local relationships to enhance customer service to Participants
  • Management to ensure standard operating procedures (SOPs) are being followed
  • Exercise responsible stewardship of finance and human resources
  • Support quality service through proper organization, staffing, resource utilization, and work allocation within the department
  • Provide effective leadership and mentorship for staff
  • Retain staff through personal leadership
  • Provide support for career development for associates



  • High school diploma/GED with 2 years of experience, or Associate's degree, or Bachelor's degree required.

Work Experience:

  • 3 years of experience required.
  • 5 years of experience preferred.
  • 1 year of leadership or management experience preferred.

Additional Preferences

  • Bachelor's degree HIGHLY preferred
  • Minimum of 4 years of combined relevant experience (project management, associate management, and/or operations)

The Resource Group’s value is delivered through its people, and it is our people and culture that enables us to achieve success. We have created an environment where individuals can thrive while working toward the common goal of lowering the cost of healthcare. Passion and hard work are necessary to accomplish this goal, and we are always looking for people who bring a fresh perspective. In addition to the experience listed below, all Resource Group associates embody the following soft skills and attributes: Nice, Bright, High-Energy, Inclusive, Willing to Give Away Power, Inspired by Mission, Invigorated by Change.

Why Join Our Team

Ascension associates are key to our commitment of transforming healthcare and providing care to all, especially those most in need. Join us and help us drive impact through reimagining how we can deliver a people-centered healthcare experience and creating the solutions to do it. Explore career opportunities across our ministry locations and within our corporate headquarters.


Ascension is a leading non-profit, faith-based national health system made up of over 150,000 associates and 2,600 sites of care, including more than 140 hospitals and 40 senior living communities in 19 states.


Our Mission, Vision and Values encompass everything we do at Ascension. Every associate is empowered to give back, volunteer and make a positive impact in their community. Ascension careers are more than jobs; they are opportunities to enhance your life and the lives of the people around you.

Equal Employment Opportunity Employer

Ascension is an Equal Employment Opportunity (EEO) and Affirmative Action employer. Associates and Applicants receive fair and impartial consideration without regard to race, color, religion, national origin, citizenship, gender identity, sexual orientation, age, physical or mental disability, veteran status, genetic data, or other legally protected status.

Pay Non-Discrimination Notice:

https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_ English_formattedESQA508c.pdf

For further information regarding your EEO rights, click on the following link to the “EEO is the Law” poster:


EEO is the Law Poster Supplement

Please note that Ascension will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants.


This employer participates in the Electronic Employment Verification Program. Please click the E-Verify link below for more information.















$10B - $50B


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About Ascension Group Llc

Ascension is a Catholic healthcare organization delivering services at 2600 sites of care (151 hospitals) in 21 states and DC.

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