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Customer Service Rep
Ascension Austin, TX
Apply
$30k-38k (estimate)
Full Time | Religious Organizations 3 Months Ago
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Ascension is Hiring a Customer Service Rep Near Austin, TX

Details
  • Department: AMG TG Imaging
  • Schedule: Mon-Fri, 8a-5p
  • Hospital: Ascension Seton Lamar
  • Location: 1004 W 32nd Street, Suite 110, Austin, TX 78705

As a military friendly organization, Ascension promotes career flexibility and offers many benefits to help support the well-being of our military families, spouses, veterans and reservists. Our associates are empowered to apply their military experience and unique perspective to their civilian career with Ascension.

Benefits

Paid time off (PTO)
Various health insurance options & wellness plans
Retirement benefits including employer match plans
Long-term & short-term disability
Employee assistance programs (EAP)
Parental leave & adoption assistance
Tuition reimbursement
Ways to give back to your community
*Please note, benefits and benefits eligibility can vary by position, exclusions may apply for some roles (for example: PRN, Short-Term Option, etc.). Connect with your Talent Advisor today for additional specifics.

Responsibilities

Perform a variety of customer service functions.

  • Handle customer service inquiries and problems.
  • Provide orientation and education for various types of equipment to customers. May also include instructions on patient owned repairs.
  • Use systems for tracking, information gathering, or troubleshooting.
  • Respond to inquiries and may refer customers to secondary sources.
  • Maintain records as appropriate.
Requirements

Education:

  • High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.
    • Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.
Additional Preferences

No additional preferences.

Why Join Our Team

Ascension Seton, based in Austin, Texas, has provided thousands of associates and caregivers a rewarding career in healthcare since 1902. Ascension Seton operates more than 100 clinical locations in Central Texas and four teaching hospitals, including Dell Seton Medical Center at The University of Texas and Dell Children's Medical Center. Join us and create a career path you will love.

Ascension is a leading non-profit, faith-based national health system made up of over 150,000 associates and 2,600 sites of care, including more than 140 hospitals and 40 senior living communities in 19 states.

Our Mission, Vision and Values encompass everything we do at Ascension. Every associate is empowered to give back, volunteer and make a positive impact in their community. Ascension careers are more than jobs; they are opportunities to enhance your life and the lives of the people around you.

Equal Employment Opportunity Employer

Ascension will provide equal employment opportunities (EEO) to all associates and applicants for employment regardless of race, color, religion, national origin, citizenship, gender, sexual orientation, gender identification or expression, age, disability, marital status, amnesty, genetic information, carrier status or any other legally protected status or status as a covered veteran in accordance with applicable federal, state and local laws.

For further information, view the EEO Know Your Rights (English) poster or EEO Know Your Rights (Spanish) poster.

Pay Non-Discrimination Notice

Please note that Ascension will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants.

This Ministry does not participate in E-Verify and therefore cannot employ STEM OPT candidates.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Religious Organizations

SALARY

$30k-38k (estimate)

POST DATE

12/02/2022

EXPIRATION DATE

04/17/2023

WEBSITE

healthcare.ascension.org

HEADQUARTERS

BETHESDA, MD

SIZE

>50,000

FOUNDED

1999

TYPE

NGO/NPO/NFP/Organization/Association

CEO

JUSTIN MICHAEL TOWLES

REVENUE

$10B - $50B

INDUSTRY

Religious Organizations

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About Ascension

Ascension is a Catholic healthcare organization delivering services at 2600 sites of care (151 hospitals) in 21 states and DC.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

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