Position: Facilities Manager Job Description: Principal Accountabilities • Organises team activities and interfaces with other teams to ensure operational services to customers and business team met internal & external customer services levels and operational KPIs. • Implements service and team strategy plans and goals in collaboration with other teams/customers. • Coaching & training of team • Review business performance metrics, provides governance and resolution support • Implement and drive documentation and reporting of key metrics and results Job Complexity ● Coordinates and supervises the daily activities of business or technical support or production team ● Sets priorities for the team to ensure task completion; coordinates work activities with other supervisors ● Decisions are guided by policies, procedures and business plan; receives guidance and oversight from manager ● Typically does not spend more than 20% of time performing the work supervised ● Accountable for the results of medium-sized routine support or production operations teams ● Solves problems based on practice and precedent ● Trains team members and provides input to employee performance evaluations Experience / Education Typically requires a 4 year degree and a minimum of 5 years of related experience; or an advanced degree without experience; or equivalent work experience. Location: IL-Petah Tikva, Israel (Ha-Magshimim Street) Time Type: Full time Job Category: Business Support