Position: Network Engineer II Job Description: Ideal candidates should exhibit a broad-based technology background, possess excellent troubleshooting skills and be creative innovators with a proven track record of engineering, trouble-shooting and reporting skills. Job Title: Global Network Operations Analyst GCF Title: Network Engineer - II Division: Arrow India – GESC Job Location: Bangalore, India Technical Reporting to: Manager GN Candidate Qualifications: Bachelor’s degree preferrable. Must have minimum 5 years of experience working as Network/NOC Engineer and experience in SNMP & Netflow based Network Monitoring tools like SolarWinds. Should have minimum of 5 years of experience in Routing & Switching. Should have experience working on the firewalls like Palo Alto, etc. Good knowledge on IP routing protocols and OSI Model. Troubleshooting IP networks and services like DNS & DHCP. Excellent written & verbal communication skills. Fault handling & escalation using some ticketing tools. Certifications: CCNP Responsibilities: Working in shifts in 24x7. Monitoring the network health of almost 500 Arrow locations by monitoring the Circuit state, utilization, Errors and CPU & memory of the networking devices using the monitoring tools like SolarWinds. Prompt primary remediation by basic trouble-shooting and opening internal & external tickets. Prompt reporting to the Stake-holders, Global HelpDesk & the higher management. Provide technical, administrative and configuration support for the Cisco, HP and Palo Alto. Opening TAC tickets with the network equipment vendors. Ensuring high network availability at all of the Arrow offices by prompt and proactive remediation. To keep the ticketing queues clean. Team player. Location: IN-KA-Bangalore, India (Midford Crescent) GESC Time Type: Full time Job Category: Information Technology