OPEN UNTIL FILLED. First review of applications will be on Monday, December 12, 2022. 

Please upload your resume and cover letter after filling out the application.

Manages and coordinates the analysis, development and integration of new or revised policies and procedures for various administrative and technical business systems. Responsible for the analysis and development of data collection methodologies and processes, and ensuring the quality and integrity of the data collection processes, the data collected, and the reporting of the data.

• Manages and coordinates the continual analysis of the Adult Probation department's business systems and processes.
• Business systems information accounts for the department activity regarding work with probationers, community organizations, division staff, officers, and budget information.
• Serves as APETS Database Coordinator including the performance of the Adult Probation Department's Automated Administrative Office of the Courts (AOC) Statistics for funding from the AOC.
• Serves as liaison on behalf of Adult Probation with Administrative Office of the Courts (AOC) regarding the implementation and maintenance of the statewide Adult Probation tracking system (APETS).
• Oversees and implements new APETS builds for officers and staff.
• Supervises office supervisors of satellite offices regarding operations and personnel issues including policies and procedures.
• Supervises an administrative staff responsible for the support of business systems and data gathering to maintain statistics and generate reports on various probation department activities.
• Serves as a project coordinator on a variety of department wide projects such as the implementation and coordination of the wireless communication systems.
• Analyzes and provides specific data for reports and recommendations to the Chief Probation Officer, the Court Administrator, Department Division Directors, and the Finance Director for Superior Court in order to provide input for budget concerns and personnel staffing issues.
• Serves as liaison with the Treatment and Assessment Screening Center (TASC) that provides contracted drug testing, receives, audits, and approves of billing invoices from TASC agencies.
• Oversees the recruitment, selection, training, performance, and evaluation of the unit's staff.
• Establishes goals and objectives for office supervisors, and conducts performance appraisals.
• Advises and counsels satellite office supervisors on personnel matters related to policy and procedure interpretation, employee counseling, probation officer and workload issues.
• Coordinates the analysis and documentation of existing processes and systems for possible improvements and recommends new or revised systems as required; provides technical assistance in designing processes for statistical data gathering, recording business activity, and cost accounting reporting.
• Assists in problem solving in areas such as system design, input/output requirements and procedural flow when developing and implementing new/modified administrative systems for data collection and reporting purposes.
• Analyzes and documents business processes as part of software development projects.
• Interviews employees at all levels to analyze policies, work procedures and operational methods for the needs analysis stage of systems development.
• Performs specific tasks in the analysis of policies and practices, prepares reports and recommends alternatives for enhancing operating efficiency and cost savings.
• Assists in determining adequacy of internal controls and makes recommendations for improvements, recommends and implements quality standards, security and system control procedures.
• Participates in the planning, developing, scheduling, and facilitating of training programs for users of administrative and technical business systems.
• Assists with the review and evaluation of computer hardware and software to determine its usefulness and appropriateness as related to existing or proposed administrative systems and statistical reporting.
• Assists with research, including conferring with the information technology division to resolve questions and problems related to computer hardware and software and assists in consulting with and advising department users in the selection and use of computing options.
• Facilitates the planning and scheduling, and overseeing of the implementation of new or modified business/ administrative systems.

A Bachelor's degree in business or public administration, or a related field, and five years experience in business analysis, business research, and statistical/technical reporting, or similar responsibilities in a public, criminal justice or social services work environment. OR any equivalent combination of experience, training and/or education approved by Human Resources. Preference may be given for previous supervisory experience and experience directly related to work performed in the support of probation officer work activity.

LICENSES AND CERTIFICATES:
Must have a valid Arizona Driver's license at the time of appointment.

PHYSICAL/SENSORY REQUIREMENTS: 
Typically performs duties in an office environment and may lift materials and/or equipment 20 lbs or less.