Front Desk Coordinator - Scottsdale, Arizona 85260

We are looking for an upbeat Front Desk Coordinator in Scottsdale, AZ, who can support our Clinic in day-to-day operations. Our Front Desk Coordinators play a critical role in the success of our team. As the first person who greets our patients when they enter our clinics and the last person who wishes them well as they leave, you are the person patients remember when they think of our company.

We’re looking for someone who can create a great patient experience (from the moment patients enter the clinic to when they leave) and carry out our front office processes promptly and consistently.

Why Join Our Team?

As the Front Desk Coordinator, you can instantly make a difference in a patient’s life by helping them get the care they need and by empowering everyone on your team who provides that care. You will be part of a team that collaborates and helps where needed to not only take care of our patients, but also to take care of each other.
What Will You Do in This Role?

As the Front Desk Coordinator, you will be responsible for the following:

• deliver an extraordinary patient experience
• Advocate for patients throughout their treatment
• Answer phones and direct inquiries to resolution
• Master our EMR (eClinicalWorks) to serve our patients’ needs
• Schedule patient visits/treatments
• Assist patients with completing paperwork
• Collect and process payment from patients
• Ensure organization, completeness, and accuracy of patient records
• Understand and adhere to regulatory compliance requirement, company policies and procedures

What Are the Requirements for This Role?

To succeed in the role of Front Desk Coordinator, you must:

• 1 years of experience in a medical office setting
• Be a natural multitasker
• Be able to follow processes and procedures accurately, efficiently, and consistently
• Have a pleasant phone voice and etiquette
• Be highly effective in verbal and written communications
• Be able to organize and maintain large sets of documents and records
• Have a positive, collaborative, “can-do” attitude
• Be patient, respectful, and empathetic in all interactions with patients and coworkers
• Be competent in using Windows computers, Office 365 applications, and browser-based information resources like SharePoint
• Possess a High School Diploma or GED

What About Benefits?

More than just pay, as a member of our team, you will have access to our comprehensive package of benefits that includes:

• Medical, dental, and vision insurance
• Life, AD&D, and short-term disability coverage
• 401K retirement program
• Paid time off (PTO)
• Tuition reimbursement
• Employee-only perks and discounts

What To Do Next?

We review applications on a first-come, first-served basis. If you want to make a difference, if you want to be part of a team of like-minded people who work together to grow, develop, and change lives, then click the button on this page to apply to this position now.

Arizona Pain Relief is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

www.arizonapainrelief.com