We are looking for a motivated Medical Assistant to join our Clinical Operations team. The Medical Assistant will use Arine’s software platform to help optimize patient outcomes for our clients and improve patient care and the delivery of our clinical services.
The Medical Assistant will work under the supervision of a Pharmacist Team Lead and Arine’s VP of Clinical Operations. Their main responsibility will be making outbound calls to patients, providers and pharmacies to intervene in patient cases identified by Arine’s platform through our risk stratification algorithms. Standard call types include obtaining and recording health and contact information, scheduling appointments, resolving patient-related follow-up issues that are often medication related, and performing patient engagement activities.
Other responsibilities include: assisting with maintaining standard operating procedures, answering inbound customer support requests, preparing and mailing letters, and other duties as assigned.
This person will also collaborate with Arine's clinical pharmacists and Product team to optimize operational processes as well as to advise on product development as a proxy for Arine’s patients and outside providers.
All Clinical Operations team members promote a cooperative working relationship with clients and other team members by communicating effectively, being respectful and accepting feedback professionally. Additionally, all members act to meet patient needs and learn new skills to achieve quality customer service and patient care.
Come join one of the most exciting new digital healthcare companies in Silicon Valley! Arine is VC-backed by leading healthcare investors and mission-driven to improve the lives of patients.
What you’ll be doing:
Perform all functions assigned to Arine's clinical support team, which include:
Our ideal candidate:
Nice to haves:
Remote Work Requirements:
The job skills required for Medical Assistant include Patient Care, Health care, Customer Service, Scheduling, Electronic Medical Record,and Communication Skills etc. Having related job skills and expertise will give you an advantage when applying to be a Medical Assistant. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Medical Assistant. Select any job title you are interested in and start to search job requirements.
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