Description

Character - Community - Results that Matter – Innovation

Architectural Ceramics is a family owned and operated business with over 30 years of experience in the industry. ACI brings a vast selection of the world’s latest and finest porcelain, ceramic stone and glass tile under one roof. We expertly guide homeowners, architects, interior designers and other trade professionals in the specification of appropriate products and the design of their personally inspired space with maintaining a high level of service, dependability and thoughtfulness. 

Architectural Ceramics has been deemed “where the architects and designer shop” by Washingtonian Magazine. 

As an employee of Architectural Ceramics you are very important to the Company’s goal of providing the finest quality products and customer service to our clients and to do so more efficiently and economically than our competitors. Our ongoing dedication to outstanding quality and service remains the hallmark of our organization’s success. If you have the desire to succeed we invite you to join our team!

Position Vision

Create a customer friendly experience for clients as they enter and leave our showrooms by maintaining a positive can-do attitude and facilitating client interaction with our Sales and Design Consultant and Customer Service. 

Requirements

• Excellent verbal and communication skills.
• Working knowledge of computer systems (CRM experience helpful).
• Ability to maintain positive working relationship with customers and co-workers. 
• Proper phone etiquette including how to receive a call, transfer a call, put callers on hold, take a message and end a call.
• Ability to create and use excel spreadsheets and word documents.
• Types 60 words a minute.

Experience in a retail sales environment, with working knowledge of retail practices and procedures, is a plus. Solid computer, systems, and math skills are required.

Benefits

We believe every employee should be properly rewarded for a job well done. Architectural Ceramics provides you with healthcare including medical, prescription drug, and dental insurance. Your financial well-being will be supported by an equitable compensation program and a retirement investment plan. We offer a challenging & rewarding professional work environment, balanced by a time of that includes paid holidays.

Any offer for employment is conditioned upon the results of pre-employment drug/alcohol screening and background check.