Overview

Arch Amenities Group, the world's leading spa, fitness and leisure firm, is seeking an on-request Pet Groomer for Oceana Bal Harbour Spa in Bal Harbour, FL! Exceptional customer service and prior experience required. Apply today for full details and to join our team as a Pet Groomer!

Responsibilities

• Ensures the “Arch Amenities Group Experience” for members and guests by maintaining the standards set in AAG Basics to Excellence (BTE), AAG Mission Statement/Values; Standards and Expectations, and AAG Brand Standards.
• Adheres to policies of the facility and Arch Amenities Group.
• Develops and maintains accurate department maintenance procedures and checklists through routine preventative maintenance and repair.
• Becomes knowledgeable about the facility and its amenities in order to effectively communicate with members and/or guests.
• Helps ensure facility is only accessed by actual members and/or guests, and that it is safe and secure at all times.
• Greets each and every guest with a smile and direct eye contact.
• Goes the extra mile for members and guests.

• Dematting and detangling hair as required.
• Bathing, conditioning, and drying pets.
• Trimming pets’ nails, brushing their teeth, and cleaning their ears.
• Grooming and styling pets according to pet owners’ instructions or standard grooming styles.
• Accommodating special requests that pet owners may have.
• Identifying health issues in pets, such as ear infections, skin conditions, or tooth decay, and informing pet owners of these observations.
• Ensuring that all pets are safe during the grooming process.
• Routinely cleaning work areas.
• Recommending suitable products to pet owners.

Qualifications

• High school diploma or GED.
• Certification through the National Dog Groomer Association of America is advantageous.
• Proven professional grooming experience.
• Sound understanding of animal behavior.
• The ability to stand for long periods of time.
• The ability to treat all animals with compassion.
• The ability to lift heavy pets and equipment.
• Excellent communication skills.
• Exceptional customer service skills.

Facility/Job Highlights

Arch Amenities Group is an equal opportunity employer dedicated to maintaining a diverse and inclusive workforce.