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HVAC Service Manager

Warrenton, VA | Full Time
4 Days Ago

Job Description

Appleton Campbell is a Plumbing, Heating, Air Conditioning and Electric, Residential Service Provider that specializes in providing the highest level of workmanship and unmatched customer service in the Northern VA area.

 

We are in search of an HVAC Service Manager that will fit and understand our “family like” culture; share similar core values like: honesty and integrity; take tremendous pride in their work; and are extremely customer focused.


The HVAC Service Manager is responsible to manage all aspects and functions as assigned to the Service Department. Key performance objectives are:


  • Plan, coordinate and direct the overall activities of the HVAC Service Department and maintain a work force consistent with business activity.
  • Work directly with the Sales Coordinators to schedule and coordinate the project to control job costs thereby ensuring profitability, timely completion and maximum customer satisfaction.
  • Communicate job information to proper personnel to allow for effective planning and execution of the project requirements.
  • Manage and develop employees to create a positive work environment necessary to build a cohesive team including but not limited to : hiring, training, coaching, goal setting, scheduling, conduct team meetings, terminating, and evaluating performance. 
  • Manage and resolve all customer issues to ensure ongoing customer satisfaction 
  • Continually evaluate team to determine coaching needs/on the job training,  along with selecting and mentoring top talent.
  • Manage employee's schedule and work flow to determine the best course of action to maximize revenue.
  • Set goals and develop strategies to achieve those goals to ensure our continued growth 
  • Ensure all company policies and procedures are being followed and implemented 


Qualifications:

  • 5 years of residential HVAC experience
  • Sales experience a plus
  • Excellent leadership skills to enhance team productivity and standard of work produced
  • Excellent Customer Service experience
  • Desire to be successful along with be goal driven
  • Strong relationship building skills with both employees and customers
  • Must have strong ethics and integrity 
  • Ability to meet goals and deadlines as set by company 


This position included:

  • Competitive Compensation
  • Sign-on Bonus
  • Company vehicle with gas card
  • Company issued laptop and cellphone 
  • Health and Dental Insurance
  • Paid Holidays, Vacation, & Personal Time
  • Paid Training
  • Discounted Gym Membership
  • Employer Matching Retirement
  • Employee Tool Purchase Program
  • Bonus Eligibility 

Company Overview

  • Website appletoncampbell.com
  • Headquarters WARRENTON, VA
  • Size 25 - 50
  • Founded
  • Type Private
  • CEO WILLIAM MILLER
  • Revenue $10M - $50M
  • Industry Construction
  • About appleton campbell

Skills for HVAC Service Manager

The job skills required for HVAC Service Manager include HVAC, Customer Service, Leadership, Plumbing, Coaching, Scheduling etc. Having related job skills and expertise will give you an advantage when applying to be a HVAC Service Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by HVAC Service Manager. Select any job title you are interested in and start to search job requirements.

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Career Path for HVAC Service Manager

The following is the career advancement route for HVAC Service Manager positions, which can be used as a reference in future career path planning. As a HVAC Service Manager, it can be promoted into senior positions as a Stationary Engineer Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary HVAC Service Manager. You can explore the career advancement for a HVAC Service Manager below and select your interested title to get hiring information.