Systems Administrator

The Systems Administrator is responsible for maintaining essential IT operations including but not limited to permissions, modifications, configuration, backups, restores, provisioning of resources, vulnerability management, and other related activities. The incumbent participates in application deployment, managed installations, and maintenance, and is tasked with monitoring the daily health of Apple Bank’s operating systems and responds to related issues. The System Administrator provides outstanding infrastructure support and contributes to our mission of utilizing information technology to improve business functions and continuity.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Act as administrator of technology operations at designated program locations including specifications, maintenance, documentation and development.
• Track IT resources and maintain vendor and end-user relationships.
• Assist with the install, upgrade, support and patch of new and existing server applications.
• Manage software deployment across all platforms including user acceptance testing.
• Perform vulnerability and patch management administration across server and workstation platforms.
• Create and deliver support for account permissions.
• Triage help desk tickets assigned to the group, resolve, and if necessary, escalate.
• Provide for disaster recovery contingencies and business continuity when experiencing server related issues.
• Create and maintain specifications, system designs, procedures, and logs.
• Document all processes, system changes/fixes, and issues.
• Maintain consistent standardization of the server environment, infrastructure, functions, and objects.
• Support project teams on data migrations, server upgrades, rollouts, and production turnover.
• Review, evaluate, and test new technology and new products from vendors.
• Provide capacity analysis and management, forecasting the need for data migrations and expansion in storage capacity.
• Perform other duties as requested

SKILLS, EDUCATION AND EXPERIENCE

• Bachelor’s degree or equivalent work experience required.
• 4 years relevant work experience.
• Deep experience managing 3rd party delivered services.
• Service tech support in a large-scale and diverse environment of incident required,
• Active directory sites and GPO.
• KACE system management.
• Netwrix Auditor; GSuite administration, Veeam backup and recovery required.
• System and software deployment.
• System monitoring and error remediation.
• Patch and vulnerability management.
• Federated services and Cloud email management.
• Distributed file service.
• Backup administration.

Apple Bank offers Medical/Dental/Vision, 401k, Tuition Reimbursement and more to full time employees.

We are an equal opportunity employer and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, military and/or veteran status, or any other Federal or State legally-protected classes.

All new hires must be fully vaccinated with a COVID-19 vaccine in order to work at Apple Bank. Candidates are responsible for showing proof of these vaccinations during their onboarding period. Reasonable accommodations will be considered for disabled applicants and employees with medical documentation establishing they should not be vaccinated and for those with sincerely held religious beliefs that prevent vaccination. If you need to request a reasonable accommodation, please contact talentacquisition@applebank.com.