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Description
The health services that became the Anthony L Jordan Health Corporation (Jordan Health) began more than 100 years ago, in 1904. As one of the first 5 Federally Qualified Health Centers (FQHC) established in the nation, its roots are steeped in service to those who face barriers to health and health care, meeting their need for comprehensive medical, dentistry, behavioral health, and community services. Starting in northeast Rochester, NY, Jordan Health has since expanded to become a network of primary care offices and health centers serving residents living in three quadrants of Rochester, NY and in Canandaigua, N.Y.
Jordan Health is now seeking a Referral Specialist who, under the guidance of the Front Office Supervisor, is primarily responsible for serving as the critical link between the patient and the care delivered by Jordan Health clinical and service staff as the person responsible for pre-visit planning, referral processing and tracking, transportation forms and outbound fax request by clinical teams.
If you want to apply your specialized experience and education in an environment where you can make a difference and significantly impact patients’ quality of life, please consider our Referral Specialist opportunity.
Requirements
The Referral Specialist will ensure that:
· An environment which promotes patient comfort and trust is fostered.
· Patients receive the highest quality care specific to acute, chronic and preventive health issues.
· Jordan teams are highly efficient and quality driven.
· Jordan protects and values compliance with all regulatory and safety requirements at all times by attending all mandatory trainings offered or promoted by Jordan Health.
Required Qualifications:
· High School Diploma required or equivalent is required.
· One year of directly related experience in a health care setting is strongly preferred.
· Two years working in a position requiring customer interaction, demonstrating the ability to handle competing priorities.
· Computer or business school training is highly desirable.
· Bilingual in Spanish preferred.
Licenses and Certifications:
· For native English speakers who present as bilingual in Spanish, proof of proficiency in Spanish (written and speaking) required prior to hire.
· For native Spanish speakers who present as bilingual in English, proof of proficiency in English (written and speaking) required prior to hire.
Special Skills, Knowledge Required:
· MS Office Applications (Word, Excel, Outlook).
· eClinicalWorks or other electronic health record preferred.
Benefits: Jordan Health offers a competitive salary and full benefits offering including medical, dental, vision, life insurance, and 403b retirement plan. We offer Professional Development allowance.
Jordan Health offers equal opportunities to all persons without regard to race, color religion, age, sex, disability, national origin, ancestry, citizenship, military or veteran status, marital status, sexual orientation, domestic violence victim status, predisposing genetic characteristics or genetic information, or any other status protected by law.
About Jordan Health:
Jordan Health is an independent FQHC, with Level III Patient-Centered Medical Home (PCMH) designation through the National Committee on Quality Assurance. Jordan Health receives funding from the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services. Jordan Health is a network of outpatient primary care offices with providers who follow a panel of patients. While independent, Jordan Health actively collaborates with the major hospital and healthcare systems in our operating area to provide a total safety net of healthcare services.
Full Time
09/28/2022
11/19/2022
jordanhealth.org
ROCHESTER, NY
200 - 500
1904
Private
$10M - $50M
Ancillary Healthcare
The following is the career advancement route for Referral Specialist positions, which can be used as a reference in future career path planning. As a Referral Specialist, it can be promoted into senior positions as an Admitting Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Referral Specialist. You can explore the career advancement for a Referral Specialist below and select your interested title to get hiring information.