Description

The health services that became the Anthony L Jordan Health Corporation (Jordan Health) began more than 100 years ago, in 1904. As one of the first 5 Federally Qualified Health Centers (FQHC) established in the nation, its roots are steeped in service to those who face barriers to health and health care, meeting their need for comprehensive medical, dentistry, behavioral health, and community services. Starting in northeast Rochester, NY, Jordan Health has since expanded to become a network of primary care offices and health centers serving residents living in three quadrants of Rochester, NY and in Canandaigua, N.Y.

Jordan Health is now seeking a Network Administrator who, under the guidance of the Chief Operating Officer, is primarily responsible for providing Network Infrastructure and overall technical support to the Jordan Health community as it relates to the computer networks, telephone systems, desktop system, laptops, mobile devices and applications. The person in this position will work on hardware and software installations, e-mail, Internet, and troubleshoot problems with computers, telephones, and network. 

If you want to apply your specialized experience and education in an environment where you can make a difference and significantly impact patients’ quality of life, please consider our Network Administrator opportunity.

Requirements

The Network Administrator will ensure:

· The maintenance and support of the organization’s technology. This includes, but not limited to: PCs, printers, network equipment, user accounts, telephones and copiers.

· Configure and maintain, networks, servers, routers, switches, domain controllers and hubs required to ensure stable and reliable computer, printer, and auxiliary connectivity across the organization.

· Install and perform repairs to hardware, software, and peripheral equipment, following design or installation specifications.

· Answer users’ inquiries regarding computer software and hardware operation to resolve problems.

· Ensure that security measures are being followed for all systems and accounts.

· Maintaining Server Rooms and Data Closets.

· Provides patch management for desktop, mobile and network systems. 

· Support HER software applications and all related third party interfaced software for Jordan Health.

· Implements IT system security to ensure safety of data and IT systems. 

Education and Experience Required:

· Equivalent to completion of two years of college-level coursework in computer science, information technology or a related field.

· Two years of general computer installation, maintenance and repair experience.

· Equivalent combination of education and experience sufficient to successfully perform the essential duties of the job. 

Licenses and Certifications: 

· MCSA Preferred.

Special Skills, Knowledge Required:

· Computer hardware, software and peripherals such as central processing units, servers, monitors, cables, network systems, printers, and modems.

· Functions, operations, and technology related to medical, financial, business and administrative applications and related hardware and software. 

· Current technology related to applications, networks, and telecommunications and the equipment and software required to maximize system support.

· Procedures for installing, configuring, upgrading, troubleshooting and repairing applicable software related to the establishment and maintenance of LAN’s and WAN’s.

· Techniques for explaining technical concepts and procedures to non-technical users in a non-condescending way.

· Installing, configuring and upgrading operating systems and software, using primarily standard financial, business and administrative application practices. 

· Installing, configuring, assembling and repairing computers, monitors, network infrastructure and peripherals such as printers, telephones and related hardware.

· Monitoring LAN’s.

· Instructing users on new or upgraded computer applications and hardware.

· Organizing own work, setting priorities and meeting critical time deadlines. 

· Strong interpersonal, communications and customer service skills. 

Benefits: Jordan Health offers a competitive salary and full benefits offering including medical, dental, vision, life insurance, and 403b retirement plan. We offer Professional Development allowance. 

Jordan Health offers equal opportunities to all persons without regard to race, color religion, age, sex, disability, national origin, ancestry, citizenship, military or veteran status, marital status, sexual orientation, domestic violence victim status, predisposing genetic characteristics or genetic information, or any other status protected by law.  

About Jordan Health:

Jordan Health is an independent FQHC, with Level III Patient-Centered Medical Home (PCMH) designation through the National Committee on Quality Assurance. Jordan Health receives funding from the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services. Jordan Health is a network of outpatient primary care offices with providers who follow a panel of patients. While independent, Jordan Health actively collaborates with the major hospital and healthcare systems in our operating area to provide a total safety net of healthcare services.