Service Center

Hours : 8:00-6:00 Local Time

Location : Remote or hybrid, depending on your area

Compensation : Based on Experience

Offices : At USG, we empower our team members with the flexibility to opt for remote, hybrid, or fully in-office schedules. Presently, we operate nine physical branch locations across the United States:

• California: Irvine
• Florida: Tampa
• Idaho: Sandpoint
• Illinois: Chicago
• Louisiana: Covington
• Minnesota: Shoreview
• Pennsylvania: Canonsburg
• Texas: Arlington and Houston

Who We Are:

Welcome to USG, a distinguished national wholesale broker and managing general agent (MGA) with a prominent presence across the nation. Our extensive network spans over 400 different markets and we proudly write business in all 50 states.

USG has consistently earned recognition for our excellence, being ranked as a 5-star MGA by Insurance Business of America for four consecutive years. Moreover, we take pride in our continuous acknowledgment as a Top Insurance Workplace over the past five years, as voted on by our current team members.

Understanding that a fulfilling culture is paramount in career satisfaction, we at USG prioritize fostering a collaborative and mentoring-focused environment. We recognize the pivotal role each team member plays in our success, emphasizing hands-on training to ensure everyone feels comfortable and confident in their role. At USG, we actively empower our team members to bring their authentic selves to the workplace, recognizing that fostering diversity is essential for a thriving, creative, and dynamic professional environment.

In today's rapidly evolving business landscape, embracing cutting-edge technology is not just a choice but a necessity for staying relevant in the marketplace. Our in-house IT development and support teams, located in Canonsburg, PA, expertly oversee and manage both our proprietary and third-party systems, ensuring our sales operations stay at the forefront of technological advancement.
Embark on your professional journey with USG, where it's more than just a job – it's a vibrant and supportive community committed to nurturing your success.

The Role Itself

Team members in this position will become a fundamental member of a rapidly growing national organization dedicated to teaching young talent the insurance industry from the ground up. This opportunity that provides a foundation in the E&S industry.

Service Center trainees will be responsible for clearing new business, processing claims, generating policies/endorsements, and other clerical duties established for the Service Center as part of a fast paced team.

Responsibilities include :

• Perform data entry of information in multiple systems with a high level of accuracy
• Provide administrative assistant support for multiple USG departments
• Distribute faxes and incoming mail within a paperless environment
• Type insurance policies and endorsements
• Data entry of new business applications into USG Systems for producers
• Order Motor Vehicle Reports for underwriting purposes
• Process claims by sending loss notices to carriers and handling follow ups
• Loss Control – follow up with vendors for inspection reports. Process recommendation letters to agents for compliance
• Order loss runs from carrier portals or request loss runs direct from carriers

What We Are Looking For:

• Strong desire to learn and develop new skills
• Attention to detail, accuracy, and dependability
• Strong PC skills including Word, Excel, Outlook, and Adobe Reader
• Minimum of 40 WPM typing
• Bachelors Degree preferred, but not required

What USG has to offer:

• Comprehensive Benefits Package including:
  • Company-paid benefits: Short-Term Disability, Long-Term Disability, Basic Life, AD&D, and Team member Assistance Program
  • Medical, Dental, Vision, and Life
  • 401K Retirement Plan
  • Flexible Spending Account
  • Dependent Care
  • Tuition Reimbursement
  • Producer Savings Bonus Plan
• A week of hands-on, in-person training to meet our corporate team
• Access to 24/7 virtual training through USG University
• Outstanding Company Holiday Schedule and Generous Paid Time Off Package
• Potential for exponential growth in the company

Join Us!
If you're excited about the wholesale industry and are ready to contribute your skills and passion to a dynamic team, USG Insurance Services is the perfect company for you. We're looking for individuals who share our entrepreneurial spirit and are eager to help us shape the future of wholesale insurance.
Visit https://www.usgins.com/index.aspx to learn more about our work, our team, and the opportunities we have available.

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