The Animal Hospital of Waynesboro is looking for another outstanding, people-oriented candidate to join our fabulous CSR team! Top applicants MUST have a positive, can-do attitude, exceptional communication & critical thinking skills, a passion for serving the needs of pet owners/clients, the stamina needed for a high volume service environment, and the ability to work any shift (morning or evening). These requirements are absolutely necessary given the complexity of responsibilities.

Our CSRs provide the first and last impressions of our hospital and are instrumental in managing client relations. This incredibly important, and often complicated, role requires team members to juggle phone calls, emails, texts, and face-to-face communications while ensuring thorough, accurate documentation and invoicing. CSRs are trained to understand the basics of veterinary medicine so they can appropriately schedule doctor visits, take medication refill requests, and educate our clients.

We are looking for a full-time employee. Candidates must be able to work morning and evening shifts (evenings as late as 8:30 pm) on a regular basis. Do note that all CSRs are also required to work some Saturdays (every 3-5 weeks).

Full-time benefits include: paid time off; discounted veterinary care; health, dental, vision, disability, and life insurance; 401K Profit Sharing Retirement Plan; continuing education; and uniform allowances; and most importantly...the advantage of working in a caring and supportive environment with teammates who become part of your family.

Candidates must have prior customer service experience, preferably in a professional office. They must also have demonstrated computer skills including database usage, Microsoft products capabilities (Word, Excel), and internet navigation.

Starting pay is $14/hr if no prior veterinary industry experience.

Apply through Indeed with a RESUME and COVER LETTER. Only serious, qualified candidates will be considered and contacted.

No phone calls please. EOE

Job Type: Full-time

Pay: From $14.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Disability insurance
• Employee assistance program
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday
• Weekend availability

Experience:

• Customer service: 3 years (Required)

Work Location: One location