70 Customer Care Associate Jobs in New York, NY
Sorry! This job is no longer available. Please explore similar jobs listed on the left.
An Online Event Ticket Marketplace is Hiring a Customer Care Associate Near New York, NY
The ideal candidate has previous experience in customer service, sales or client relations, is familiar with Zendesk and can operate with a high degree of autonomy and discernment. You'll also have excellent written and verbal communication skills.
Employees will need their own laptop through the end of training (at which point TickPick will send a company computer).
As Customer Care Associate, you will:
- Respond to customer inquiries via email and phone in a professional and timely fashion.
- Process customer refunds or credits and withhold seller payments.
- Ensure that outstanding orders are filled in a timely fashion.
- Identify operational areas of improvement and provide feedback on solutions.
- Bachelor Degree or higher preferred
- 1 years of customer service, sales or client relations experience
- Technologically savvy
- Highly skilled at multitasking
- Proficient using
- Zendesk (or similar software)
- Live Event Ticketing software
- G-Suite
- Regularly required to speak clearly and hear the spoken word well.
- Regularly required to physically operate routine equipment, such computers, calculator, etc.
- Regularly required to utilize near vision ability to read data and documents, including spreadsheets and reports, in printed form and on computer screens.
- Regularly required to check in outside of normal business hours.
HireArt values diversity and is an Equal Opportunity Employer. We are interested in every qualified candidate who is eligible to work in the United States. Unfortunately, we are not able to sponsor visas and employ corp-to-corp.
Job Summary
Full Time
$47k-62k (estimate)
01/25/2023
07/01/2023
The job skills required for Customer Care Associate include Customer Service, Customer Care, Commitment, Verbal Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Care Associate. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Care Associate. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Care Associate positions, which can be used as a reference in future career path planning. As a Customer Care Associate, it can be promoted into senior positions as a Technical Customer Support Specialist II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Care Associate. You can explore the career advancement for a Customer Care Associate below and select your interested title to get hiring information.
If you are interested in becoming a Customer Care Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Care Associate for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Care Associate job description and responsibilities
Customer Care Associates perform a variety of support tasks to offer exceptional service to customers.
02/19/2022: Phoenix, AZ
Understand customer requirements so as to provide appropriate clarifications and solutions.
04/02/2022: Dayton, OH
Work within various teams to ensure outstanding customer service.
03/12/2022: Detroit, MI
Maintain broad knowledge of customer products and services.
03/25/2022: Burlington, VT
Provided excellent customer service customers with a friendly approach and maintaining a positive attitude.
04/17/2022: Lancaster, PA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Care Associate jobs
Attending training sessions to grow knowledge of products and to develop customer service skills.
02/08/2022: Reading, PA
Maintain an updated knowledge of the organization's products, services, and customer service policies.
01/29/2022: Lompoc, CA
Customer orientation and ability to adapt/respond to different types of characters.
02/04/2022: Canton, OH
Being able to adapt, pivot, and bend the general rules to please a customer enhances the service experience.
04/12/2022: Santa Maria, CA
Delivering great customer experiences (CX) needs to be everyone’s job.
02/01/2022: Nashua, NH
Step 3: View the best colleges and universities for Customer Care Associate.
Similar Jobs
Popular Articles
