Company Description

Amwell is a leading telehealth platform in the United States and globally, connecting and enabling providers, insurers, patients, and innovators to deliver greater access to more affordable, higher quality care. Amwell believes that digital care delivery will transform healthcare. We offer a single, comprehensive platform to support all telehealth needs from urgent to acute and post-acute care, as well as chronic care management and healthy living. With over a decade of experience, Amwell powers telehealth solutions for over 150 health systems comprised of 2,000 hospitals and 55 health plan partners with over 36,000 employers, covering over 80 million lives.

Brief Overview:

Our team is made up of driven and customer focused leaders who are passionate change agents. We’re looking for someone with the ability to think methodically and solve business problems with data and creativity. You should be a self-starter with relentless curiosity, resourceful in scouting for insights, and comfortable in a fast-paced environment. You should have experience and a proven ability to balance a user-centric perspective with a commercial lens. The Regional Sales Director is a strategic professional who stays current with market developments and innovation across industries. Developed communication and diplomacy skills are essential to guide and influence change and recommended direction.

We are looking for a seasoned individual contributor that can “roll up their sleeves” and take a hands-on approach to grow the business. A successful person in this role is an experienced, energetic sales professional and strategist who is not afraid to work collaboratively and take on the responsibility to directly impact new customer acquisition.

Core Responsibilities:

• Establish relationships with new customers and secure contracts that achieve assigned sales quotas and target; exceed sales objectives through new revenue streams through net new customer acquisitions and growth with current customers.
• Drive the entire sales cycle, from initial customer engagement to closing sales
• Work with customers to understand and identify their objectives and needs while aligning our products and services where opportunities exist.
• Strive to increase key accounts market share and support sales & marketing programs, RFP’s, bids & other customer requirements to grow sales & strengthen relationships
• Thoroughly understand and significantly influence customer’s decision-making process and leads the customer to positive decisions
• Developed communication and diplomacy skills are essential to guide and influence change and recommended direction
• Drive and shape our digital strategic vision and priorities in partnership with product, engineering, marketing, and other key internal partners with inspiring storytelling.
• Explore the world in search of data, trends, and insights to discover consumer needs and expectations to inform product development and strategic prioritization
• Design and deliver discovery output with the goal of synthesizing existing and new knowledge
• Generate and articulate thought-provoking, actionable consumer, commercial, and technological insights
• Champion a culture of collaboration and innovation with team members and cross functionally.
• Qualify prospects against company criteria for ideal customers and sales
• Consult prospects about business challenges and requirements, as well as the range of options and benefits
• Develop and maintain key account plans that identify strategic motivators, main stakeholders, buying processes, forecasted sales, and opportunities for the company to deliver value
• Provide feedback to company management on market trends, competitive threats, unmet needs, and opportunities

Qualifications:

• We’re looking for someone with the ability to think methodically and solve business problems with data and creativity; 6-8 years of experience within corporate sales/ strategy, innovation roles, digital transformation, and/or consulting.
• You should be a self-starter with relentless curiosity, resourceful in scouting for insights, and comfortable in a fast-paced environment
• You should have experience and a proven ability to balance a user-centric perspective with a commercial lens
• Must be a passionate advocate for the customer and an ambassador for change, willing to speak up and challenge the status quo in order to build a truly customer-centric organization and culture
• Exceptional communication, interpersonal, and influencing skills
• Demonstrated ability to absorb new information quickly
• Ability to problem solve, sound business judgment, and demonstrated result orientation
• Demonstrated track record of partnership and collaboration among cross-functional teams
• Ambition to drive toward continuous innovation and improvements
• Ability to quickly adapt and maintain a flexible approach and resiliency in an agile environment
• Bachelor’s/University degree required; Masters Preferred
• High level of relevant domain knowledge in order to have meaningful conversations with prospects
• Experience with utilizing emerging technology
• Facilitation/engagement/consulting/influencing skills; Ability to think both strategically and tactically
• You will seek feedback at every opportunity so you can be the best you can be. You will seek this from leaders, peers, and clients

Additional information

Working at Amwell:

Amwell is changing how care is delivered through online and mobile technology. We strive to make the hard work of healthcare look easy. In order to make this a reality, we look for people with a fast-paced, mission-driven mentality. We’re a culture that prides itself on quality, efficiency, smarts, initiative, creative thinking, and a strong work ethic. 

Our Core Values include One Team, Customer First, and Deliver Awesome. Customer First and Deliver Awesome are all about our product and services and how we strive to serve. As part of One Team, we operate the Amwell Cares program, which brings needed assistance to our communities, whether that be free healthcare for the underserved or for people affected by natural disasters, support for equality, honoring doctors and nurses, or annual Amwell-matched donations to food banks. Amwell aims to be a force for good for our employees, our clients, and our communities.

Amwell cares deeply about and supports Diversity, Equity and Inclusion. These initiatives are highlighted and reflected within our Three DE&I Pillars - our Workplace, our Workforce and our Community.

Amwell is a "virtual first" workplace, which means you can work from anywhere, coming together physically for ideation, collaboration and client meetings. We enable our employees with the tools, resources and opportunities to do their jobs effectively wherever they are!

The typical base salary range for this position is $145,000 - $165,000. The actual salary offer will ultimately depend on multiple factors including, but not limited to, knowledge, skills, relevant education, experience, complexity or specialization of talent, and other objective factors. In addition to base salary, this role may be eligible for an annual bonus based on a combination of company performance and employee performance. Long-term incentive and short-term variable compensation may be offered as part of the compensation package dependent on the role. Some roles may be commission based, in which case the total compensation will be based on a commission and the above range may not be an accurate representation of total compensation.

Further, the above range is subject to change based on market demands and operational needs and does not constitute a promise of a particular wage or a guarantee of employment. Your recruiter can share more during the hiring process about the specific salary range based on the above factors listed.

Additional Benefits

• Flexible Personal Time Off (Vacation time)
• 401K match
• Competitive healthcare, dental and vision insurance plans
• Paid Parental Leave (Maternity and Paternity leave)
• Employee Stock Purchase Program
• Free access to Amwell’s Telehealth Services, SilverCloud and The Clinic by Cleveland Clinic’s second opinion program
• Free Subscription to the Calm App
• Tuition Assistance Program
• Pet Insurance