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AmTote International, Inc.
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Application Support Specialist
Full Time 8 Months Ago
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AmTote International, Inc. is Hiring an Application Support Specialist Near Hunt Valley, MD

Overview

Ready to take a different path? Passionate about Technology? Love horse racing? Eager to work in a rapidly growing industry? Fascinated by the world of gambling and casinos? If you answered YES to any of these questions, the 1/ST TECHNOLOGY Group could be the right fit for you!

1/ST TECHNOLOGY is a global group of Technology, service, and wagering companies that provides B2B and B2C wagering and betting infrastructure for the horse racing and casino industries. Our companies and products include AmTote, Xpressbet, 1/ST BET, and PariMAX, and we are always eager to add enthusiastic and knowledgeable members to our growing team. Whether you’re a railbird, gamer, or you’re just passionate about Technology, and we’d love to find out if there’s a spot where you can thrive in the 1/ST TECHNOLOGY Group.

At 1/ST Technology, innovation drives us to create dynamic digital experiences in the horse racing and gaming industry.

We are seeking a Application Support Specialist who will be responsible for assisting with designs, development, testing and deploying technologies for the company’s software product offerings. This position is a vital resource in attaining the goal of delivering software products quickly and safely to customers. You will participate as a key contributor in the software development life cycle for the transition from an aging, monolithic transaction processing system to a cloud-native, microservice-based technology stack. You will support Operations by helping flush potential problems and finding solutions while providing valuable operational insight to the QA and Development teams.

** Base Work Location – Position is based in, Hunt Valley, MD - classified as Hybrid. TEMPORARILY due to pandemic, position is remote **

Responsibilities

  • Completes duties associated with and is accountable for CI/CD pipeline scripting and management.
  • Defines key monitoring points and monitoring metrics.
  • Manages alerts and responds to escalated issues.
  • Completes duties/tasks that can be repetitive in nature.
  • Develops proficiency in and understands system scalability, safe software deployment and containerization management.
  • Perform other duties as assigned.

Qualifications

  • Bachelor’s or Associate’s degree in computer science (preferred)
  • 1 years of experience with modern cloud interfaces, containerization or automation tools
  • Understands and develops proficiency in system scalability, safe software deployment and containerization management.
  • Demonstrates working knowledge of a software development life cycle and a DevOps cultural approach.
  • Experience writing code in one of Python, JavaSript, Powershell, bash or like languages.
  • Maintains personal and professional goals of continuing career path with initiative to learn and grow within role as DevOps team member/professional.
  • Ability to handle multiple tasks simultaneously.
  • Demonstrates the ability to work effectively and efficiently in a fast-paced environment including stressful situations.
  • Structured problem solving and good prioritization skills.

Preferred Experience and/or Education:

  • Any DevOps related certifications are a plus; Knowledgeable in technology, horse racing, pari-mutuel wagering, gaming, sports wagering and/or experience in a start-up environment is a plus.
  • Compensation is commensurate with experience and includes a competitive base salary, bonus opportunity and benefits.

ADDITIONAL INFORMATION:

  • Requires travel up to 10%, including travel outside of the local area

We are 1/ST Technology - A fully integrated racing and gaming technology company providing solutions that drive pari-mutuel and fixed-odds wagering world-wide. A leading technology and services provider to the North American pari-mutuel wagering market, with services that include the horse racing industry’s most comprehensive and user-friendly wagering website/platform allowing customers to wager from a computer, phone, or mobile device. Ongoing commitment to the growth and success of the global racing industry through B2C and B2B product innovation, extensive professional services offerings, the broadest integration of hosts for commingled pari-mutuel, and fixed odds and the continued evolution of the preeminent totalizator systems in the world.

1/ST Technology is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Job Summary

JOB TYPE

Full Time

POST DATE

08/09/2022

EXPIRATION DATE

12/09/2022

WEBSITE

amtote.com

HEADQUARTERS

Hunt Valley, MD

SIZE

500 - 1,000

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The following is the career advancement route for Application Support Specialist positions, which can be used as a reference in future career path planning. As an Application Support Specialist, it can be promoted into senior positions as a Technical Customer Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Application Support Specialist. You can explore the career advancement for an Application Support Specialist below and select your interested title to get hiring information.

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If you are interested in becoming an Application Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Application Support Specialist for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Application Support Specialist job description and responsibilities

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They also provide assistance to the customers or clients regarding the use of various software applications.

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Technical support relates to the maintenance of the app, software and other organization's technological systems.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Application Support Specialist jobs

A person who plans to become an application support specialist should be prepared to train other personnel on how to meet the technical needs of customers effectively.

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Previous experience as an application support specialists or a similar role.

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Provide technical support to teams within the organization, and to external clients when required.

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Up-to-date knowledge of scripting, coding and application software.

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A technical support specialist should be able to work calmly when under pressure.

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Step 3: View the best colleges and universities for Application Support Specialist.

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