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Server

Lebanon, OH | Full Time
11 Days Ago

Job Description

Description

Are you a people person who loves the challenge of a fast-paced environment? Do you thrive on delivering an amazing guest experience as part of a dynamic team? Do you have a passion for craft beverages and artisan food ? If so, then you are a great candidate for server at our new Lebanon location. We offer competitive pay plus great benefits such as health insurance, a 401(k) plan with company match as well as additional team member perks.

ABOUT CATCH-A-FIRE PIZZA LEBANON

Our new Lebanon location features a large taproom, dining room, patio, private party room and has a casual, fun vibe! The menu offers a variety of wood-fired items including appetizers and wood-fired pizzas, as well as sandwiches, entrées, signature salads and house desserts, all featuring Italian-American flavors. We are a craft restaurant, making all of our dough and sauces in house and sourcing the best local ingredients. 

Catch-a-Fire invests in our team and promotes from within. We pride ourselves on our strong and progressive company culture that promotes positivity, inclusivity and sustainability. We are members of 1% for the Planet, volunteering in our communities and donating 1% of our sales to environmental efforts. We believe it’s important for every one of us to find time to explore, grow and follow your passions… FEED YOUR FIRE!

POSITION SUMMARY

Catch-a-Fire Pizza is now hiring for a full time server for our new location in downtown Lebanon, Ohio. We are seeking a passionate hospitality professional who is responsible for ensuring that all guests have the highest quality experience possible. Part time hours are also available. This position will require working evenings and weekends. 

$4.65 an hour tips

Qualifications

  • 2 years Serving Experience 
  • Must be 19 years of age

Preferred Qualifications

  • ServSafe Alcohol Certification (or must be completed within the first 90 days of employment)
  • Cicerone Level 1 certification (or must be completed within the first 90 days of employment)

Requirements

  • Excellent communication and customer service skills 
  • Dependable attendance and punctuality
  • Ability to work with professionalism with all team members and guests at all times; professional appearance and demeanor
  • Extremely knowledgeable about all menu items including food and beverage, features, special dietary needs and allergy information; Detailed knowledge of all beer and wine options and the ability to make recommendations
  • Must be able to thrive and excel in a fast-paced environment and consistently uphold very high standards
  • Must be able to maintain a positive attitude at all times and demonstrate teamwork
  • Technology aptitude for working with POS and digital register
  • Attention to detail, ability to work unsupervised while maintaining safety and quality standards

Responsibilities

  • Be a Brand Ambassador! Promote Catch-a-Fire’s goals and company culture; follow company policies & procedures 
  • Greeting all guests immediately and helping guests find seats in the dining and bar area as needed
  • Taking guests’ orders in a timely manner; serving guests and meeting their needs to ensure an outstanding dining experience
  • Interacting with guests, continuously checking on their needs, serving guests drinks, and taking food orders all while paying extreme attention to details; responding in a proactive and friendly manner to any guest concerns to ensure satisfaction.
  • Answering guests’ questions about the menu, providing outstanding customer service and making recommendations
  • Preparing checks and taking payments with speed and accuracy
  • Working as a team with the entire staff; communicating effectively with the kitchen
  • Completing opening and closing duties to allow for a successful service (cleaning, organizing, restocking, completing closing paperwork, etc.) 
  • Keeping dining, bar and patios areas clean, stocked and organized before, during and after service; pre-bussing, bussing and sanitizing throughout shift
  • Completing side work duties, including polishing glassware and silverware, cleaning floors, sanitizing tables, and maintaining cleanliness of the restaurant space.
  • Ensure that alcohol awareness procedures are in place and notifying the manager of any guest incidents;  knowledgeable of local and state liquor laws; monitors guests’ alcohol consumption to ensure a safe experience.

Benefits

  • Health, Dental & Vision Insurance
  • 401(k) Plan with excellent company match
  • Paid Time Off
  • Staff Meal Discount Additional Discounts
  • Ongoing Career Development
  • Opportunity to join a vibrant and growing company!


Requirements

PHYSICAL REQUIREMENTS

  • Ability to frequently sit, stand, walk, stoop, kneel, crouch
  • Ability to frequently talk, hear, taste and smell
  • Vision abilities include close vision, distance vision and the ability to adjust focus
  • Able to carry trays and move items weighing up to 30 pounds and able to stand for 8 consecutive hours.

Come be a part of our dynamic team! Please reply by email with resume for consideration

Career Path for Server

The following is the career advancement route for Server positions, which can be used as a reference in future career path planning. As a Server, it can be promoted into senior positions as a Fast Food Shift Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Server. You can explore the career advancement for a Server below and select your interested title to get hiring information.