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Ameristar Casino Hotel Council Bluffs
Council Bluffs, IA | Full Time
$25k-34k (estimate)
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Council Bluffs, IA | Full Time
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Ameristar Casino Hotel Council Bluffs
Council Bluffs, IA | Full Time
$17k-22k (estimate)
1 Week Ago
Front Desk Agent
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$25k-34k (estimate)
Full Time Just Posted
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Ameristar Casino Hotel Council Bluffs is Hiring a Front Desk Agent Near Council Bluffs, IA

WERE CHANGING ENTERTAINMENT. COME JOIN US.:

Were always looking for talent that believes in having fun. At PENN Entertainment, youll get to be a part of an exciting industry, where the days and nights are fast paced. Youll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. Youll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Click HERE to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more!

WE LOVE OUR WORK.:
  • Provides friendly and efficient service to guests during check in/check out procedures.
  • Makes and confirms reservations and assists guests with problems or questions.
  • Obtains information necessary to guarantee rooms (e.g. identification, Credit card verification, etc.).
  • Answers all reservation inquiries according to established guidelines, including assisting guests warranting complimentary accommodations.
  • Accurately enters all reservations into the computer system according to department policy and procedure.
  • Provides information to guests regarding local services and events.
BRING US YOUR BEST.:
  • Prior hospitality or Front Desk experience preferred.
  • Strong computer skills with proficiency in Microsoft Office applications preferred.
  • Must possess excellent interpersonal skills.
  • Must have basic math and money handling skills.
  • Ability to provide excellent customer service.
  • Must be able to work a flexible schedule including nights, weekends, holidays, and fluctuating days off.
STAY IN THE GAME. FOLLOW US.:

Weve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via ESPN BET and theScore Bet Sportsbook and Casino.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability for our community, our team members, our vendors, and our planet.

We're changing entertainment. Follow us.

Equal Opportunity Employer

Job Summary

JOB TYPE

Full Time

SALARY

$25k-34k (estimate)

POST DATE

04/27/2024

EXPIRATION DATE

05/10/2024

WEBSITE

ameristarcouncilbluffs.com

HEADQUARTERS

Council Bluffs, IA

SIZE

<25

INDUSTRY

Accommodations

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The following is the career advancement route for Front Desk Agent positions, which can be used as a reference in future career path planning. As a Front Desk Agent, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Agent. You can explore the career advancement for a Front Desk Agent below and select your interested title to get hiring information.

If you are interested in becoming a Front Desk Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Agent for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Front Desk Agent job description and responsibilities

When guests are ready to depart, the front desk agent generates their final bills and checks them out.

12/11/2021: Atlanta, GA

A Front Desk Agent ensures customers receive the best service possible from the property.

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Some front desk agents served a hotel associate apprenticeship.

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The front desk agent can check different guest queries, they can check different problems and various complaints.

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The front desk agent can also post charges towards a guest account.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Front Desk Agent jobs

Check for sold-out dates before promising availability.

12/09/2021: Johnstown, PA

Desk Clerks typically study at similar levels compared with Front Desk Agents.

02/05/2022: Portland, ME

Make checklists and to-do lists.

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Seek Out Hospitality Skills Training Opportunities.

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Finally, Add A Summary Or Objective Statement.

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Step 3: View the best colleges and universities for Front Desk Agent.

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