Job Title: Loan Officer Assistant Location: Thousand Oaks, CA What you'll do: AmeriHome Mortgage is looking for an ambitious Loan Officer Assistant for our office in Irvine, CA. AmeriHome Consumer Direct Loan Officers receive a large number of calls from clients directly from our portfolio of $30B in volume. This is an exciting opportunity for a quick learner with strong interpersonal skills, organized, and adaptable to a fast-paced environment. This role can lead into joining our Processing team. What we are looking for: ESSENTIAL DUTIES AND RESPONSIBILITIES Assist customers on how to e-sign and e-consent when needed Assist Mortgage Bankers and Loan Processors collecting stips (i.e. 2015 W-2 and pay stubs) Answering incoming calls when all agents are otherwise occupied and assigning to licensed mortgage banker in Insellerate (if state is applicable) Rerunning Certs and updating Encompass when needed Assisting Mortgage Coordinators when needed Following up on questions from Loan Processors to allow them to focus on just processing Keeping Sales Manager updated on expiration dates and status on loans currently in the pipeline QUALIFICATIONS 1-2 years’ experience in an administrative position, mortgage experience is preferred Excellent customer service skills Strong interpersonal skills Bilingual Spanish/English a plus Proficiency with MS Office i.e. Excel and Word as well as Gmail. Comfortable using web-based applications Benefits you’ll love: We offer all the important things you'd want — like competitive salaries, an ownership stake in the company, medical and dental insurance, time off, a great 401k matching program, tuition assistance program, an employee volunteer program, and a wellness program. In addition, you’ll have the opportunity to bolster your business knowledge, learning the ins and outs of how successful companies operate and manage their finances, giving you invaluable hands-on experience to help grow your career! About the company: AmeriHome Mortgage is a Western Alliance Bank company. Western Alliance Bank is a wholly owned subsidiary of Western Alliance Bancorporation. Alliance Bank of Arizona, Alliance Association Bank, Bank of Nevada, Bridge Bank, First Independent Bank, and Torrey Pines Bank are divisions of Western Alliance Bank; Member FDIC. Western Alliance Bancorporation is committed to equal employment and will consider all qualified applicants without regard to race, sex, color, religion, age, nation origin, marital status, disability, protected veteran status, sexual orientation, gender identity or genetic information. Western Alliance Bancorporation is committed to working with and providing reasonable accommodations for individuals with disabilities. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process and/or need an alternative method of applying, please email HR@westernalliancebank.com or call 602-386-2488. When contacting us, please provide your contact information and state the nature of your accessibility issue. We will only respond to inquiries concerning requests that involve a reasonable accommodation in the application process. © Western Alliance Bancorporation