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Training Specialist

Nationwide, US | Full Time
14 Days Ago

Job Description


Effectively facilitates training and development activities for varied topics to all levels of the organization, demonstrating knowledge of adult learning principles and adjusting teaching style to meet the needs of students. Maintains professionalism, poise and clarity when challenged in the classroom.

  • Evaluates associates’ knowledge, skill and aptitude (KSA) in training and develops a process to coach performance to meet/exceed standards. 
  • Works quickly and effectively on assigned projects, and organizes and prioritizes work to meet tight deadlines.
  • Collaborates and communicates effectively with team members, subject matter experts and all levels of leadership to continually create new, and update existing, training programs.
  • Prepares lesson plans relevant to training material. 
  • Analyzes comfort level assessments and end of course evaluations in order to judge effectiveness of training sessions and identify trends to implement suggestions for improvements. 
  • Responds quickly and positively to ad hoc requests, feedback, scope changes, and a fluctuating and dynamic work environment.
  • Document employee training attendance for all classroom Instructor Led Training sessions and maintain readily retrievable records according to record retention schedule policy.
  • Maintain proficiency in all Lines of Business (LOB) supported by Operations Training through regular engagement with appropriate operations personnel.
  • Identify, document and report all content/system issues observed with relevant software, including but not limited to: OnLine Help, Facets, IAD, Streamline etc.  
  • Up to 25% Travel is required.


  • Associate’s Degree.
  • Bachelor’s Degree preferred.
  • Strong written and verbal communication.
  • 1-3 years of experience in a learning environment preferred.

Company Overview

  • Website
  • Headquarters PHILADELPHIA, PA
  • Size 3,000 - 7,500
  • Founded 1983
  • Type
  • Revenue $5B - $10B
  • Industry Healthcare
  • About amerihealth caritas health plan
  • At AmeriHealth Caritas, care is the heart of our work. That means that every day we put our members and their families first. We work to improve not only their health, but also the economic and social issues that can act as a barrier to proper care ' the social determinants of health that are estimated to account for 70 percent of avoidable mortality in the U.S. alone. Through our Next Generation Model of Care, we emphasize preventive care, health maintenance, and community outreach programs with a strong focus on ensuring members have access to food, housing, utilities, and other basic necess ... ities. Our mission To help people get care, stay well, and build healthy communities. We have special concern for those who are poor. Our vision Our goal is to develop strategic partnerships and build accessible, flexible health systems across the nation. Moving forward as health care evolves, we will continue to ensure the greatest level of care at maximum value for members, providers, and governments. Ensuring equal access to health care through health equity and health literacy More than 77 million adults have basic or below basic health literacy ' or the ability to understand the basic health services and instructions they receive. Even more can't access the care they need because of social and cultural disparities. Low health literacy costs the U.S. billions of dollars every year and impacts the quality of care millions of Americans receive. In the spirit of our mission, our whole-person model of care leverages Culturally and Linguistically Appropriate Services (CLAS) standards and strong community partnerships. Through community outreach, collaboration with providers and their staff, and 24/7 access to interpretation services, we help to ensure each of our members gets the appropriate, unique care and services they need and deserve. More

Skills for Training Specialist

Career Path for Training Specialist

The following is the career advancement route for Training Specialist positions, which can be used as a reference in future career path planning. As a Training Specialist, it can be promoted into senior positions as a Training Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Training Specialist. You can explore the career advancement for a Training Specialist below and select your interested title to get hiring information.