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Americold Logistics is Hiring an Office Administrator Near Hatfield, PA

Responsibilities:

Primary Responsibility:Coordinates daily, general office activities of a department or small facility. Responsibilities may include assisting with: payroll, traffic, customer service, and accounting/budgeting functions. May have responsibility for coordinating Human Resources functions such as recruitment, training, discipline, labor management provisions, and development/communication of operational policies, programs, and procedures. May coordinate work through other employeesEssential Functions:•     Implement corporate and departmental policies, procedures, and service standards in conjunction with management. •     Communicate work procedures and company policies to staff. •     Maintain records pertaining to inventory, human resources, orders, supplies, and machine maintenance. •     Provide input to management concerning such issues as staffing decisions and procedural changes. •     Monitor inventory levels and requisition or purchase supplies as needed. •     Assist employees to facilitate productivity or to overcome difficult aspects of work. •     Prepare and issue work schedules, deadlines, and duty assignments for office or administrative staff. •     Provide employees with guidance in handling difficult or complex problems and in resolving escalated complaints or disputes. Resolve customer complaints and answer customers' questions regarding policies and procedures. •     Review records and reports pertaining to activities such as production, payroll, and shipping to verify details, monitor work activities, and evaluate performance. •     Coordinate the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems. •     Prepare and maintain work records and reports of information such as employee time and wages, daily receipts, or inspection results. •     Collaborate with workers and managers to solve work-related problems. •     Plan work schedules and assign duties to maintain adequate staff for effective performance of activities and response to fluctuating workloads. •     Plan staff meetings to relay general information or to address specific topics, such as safety.•     Counsel employees in work-related activities, personal growth, or career development.•     Recommend human resource actions, such as promotions, transfers, or disciplinary measures.•     Assess training needs of staff and arrange for or provide appropriate instruction. •     Assist with resolving human resources problems, complaints, or formal grievances when possible, or refer them to higher-level supervisors for resolution. •     May assist in evaluating employee performance and preparing performance appraisals. •     Other duties as requested.

Job Summary