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Job Description

Description

American Packaging Corporation (APC) is one of the top flexible packaging converters serving customers throughout North America. We are always seeking to improve our operations, deliver more innovation and value, and give back to our local communities. Our longstanding success as customer flexible packaging suppliers has been fueled by our commitment to providing more innovation, more quality, and more responsive customer service, along with our strategic investments in the latest technology.


SUMMARY: The IT Engineer will secure, support, and maintain the company Infrastructure Technology systems. Provide 2nd Level support and maintain the company IT systems and users which include infrastructure, servers, email, phone system, video conference system, smart phones, laptops, desktop PC’s and helpdesk.


REPORTING RELATIONSHIP: Corporate IT Manager


ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

  • Safeguard all computer systems and digital information by following company security procedures and information security best practices
  • Monitor usage and performance for peak efficiency.
  • Perform hardware or software upgrades as directed or necessary.
  • Create and maintain user accounts, shares, and permissions.
  • Be proficient with Active Directory and Group Policy administration
  • Follow all safety guidelines and procedures
  • Minimize downtime of supported systems
  • Perform computer/server/network hardware/software troubleshooting procedures to resolve issues
  • Work during off hours and weekends as needed
  • Demonstrate a working knowledge in the following hardware, software and technologies or equivalent
  • Windows Server OS and Active Directory
  • VMWare Server, Desktop, and VCenter
  • Office 365
  • Client Operating Systems
  • SQL Server Administration
  • Microsoft SCCM
  • Print Server support/ Network Printers
  • Nimble Storage server administration
  • HP Store Once and Veeam for backups
  • Web systems ie. IIS, PKI, FTP
  • Mobile device support including smartphones and tablets (Android & iOS)
  • HP Switch Configuration
  • Aruba Wireless Network Support and Configuration
  • Fortigate firewall administration
  • Cisco VOIP Telephony
  • Wireless Bar Code devices
  • Software Packaging Deployment and Testing
  • Monitor network infrastructure with SolarWinds
  • Support, educate and encourage employee use of SolarWinds Web Help Desk
  • Provide professional support to internal customers responding to hardware and software issues
  • Install and configure network servers and services.
  • Troubleshoot network problems.
  • Keep backups current and perform restores as needed.
  • Work with your team members to provide support to the whole company
  • Keep current on IT issues and strategies.
  • Other duties as assigned.

SUPERVISORY RESPONSIBILITIES: None

Requirements

QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


EDUCATION and/or EXPERIENCE: Associate's degree (A. A.) or equivalent from two-year College or technical school; or five to seven years related experience and/or training; or equivalent combination of education and experience.


FUNCTIONAL KNOWLEDGE: Knowledge of Network Infrastructure, Server environments, Information Security, Backup processes, telecommunications and end user computing.

Must have strong troubleshooting skills.

Understanding of manufacturing, shop floor, or production systems environments. Experience/understanding of platform, connectivity (i.e.: network, reporting, etc.) required to support a production environment.

Demonstrated experience in communicating and working with all levels of internal business users

Project Management.


LANGUAGE SKILLS: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure documents. Ability to effectively present information and respond to questions from managers, general users and customers.


MATHEMATICAL SKILLS: Ability to work with mathematical concepts such as probability and statistical inference. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.


REASONING ABILITY: Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret technical instructions in mathematical or diagram form and deal with abstract and concrete variables.


PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. These demands include:

  • Remaining in a stationary position for extended periods of time
  • Moving throughout the facility
  • Handle papers
  • Use files
  • Operate office machines such as computers, copiers, fax machines, etc.
  • Frequently communicates with co-workers; must be able to exchange accurate information in these situations.
  • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts, fumes or airborne particles, toxic or caustic chemicals, risk of electrical shock, and risk of radiation. The noise level in the work environment is usually moderate.


American Packaging Corporation is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. American Packaging Corporation will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business. If you are interested in applying for an employment opportunity and need special assistance or an accommodation to apply for a posted position, please contact our Human Resources department at APC-Careers@americanpackaging.com.

Company Overview

  • Website ampkcorp.com
  • Headquarters COLUMBUS, WI
  • Size 500 - 1,000
  • Founded 1902
  • Type Private
  • CEO JEFFERY KOCH
  • Revenue $200M - $500M
  • Industry MFG Durable
  • About american packaging corporation
  • American Packaging is a packaging converter providing flexographic and rotogravure printing and adhesive laminations of film, paper and foil.

Skills for IT Engineer

The job skills required for IT Engineer include Troubleshooting, Computer Systems, Customer Service, Operating System, Active Directory,and Telecommunications etc. Having related job skills and expertise will give you an advantage when applying to be an IT Engineer. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by IT Engineer. Select any job title you are interested in and start to search job requirements.

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Career Path for IT Engineer

The following is the career advancement route for IT Engineer positions, which can be used as a reference in future career path planning. As an IT Engineer, it can be promoted into senior positions as a Decision Support Specialist that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary IT Engineer. You can explore the career advancement for an IT Engineer below and select your interested title to get hiring information.