Description

The Fraud Analyst I assists in the fight to protect bank and customer assets against fraud, money laundering, and other illicit financial crimes. Identifies fraud using Bank’s fraud monitoring software. Creates, investigates and monitors active fraud cases. Prepares reports on fraud and fraud systems.

ESSENTIAL FUNCTIONS 

1. Monitors customer transactions using fraud monitoring software.
2. Identifies potentially fraudulent transactions and interacts with customers and bank personnel to determine action.
3. Initiates, investigates and monitors active fraud cases.
4. Escalates cases as needed.
5. Resolves and closes fraud cases.
6. Clearly documents actions taken.
7. Identifies and communicates fraud trends across or within accounts.
8. Directs and supports internal bank employees on fraud related events.
9. Maintains a thorough knowledge of all American National Bank products, services, procedures, policies and appropriate regulatory issues relating to daily job functions including but not limited to: Bank Secrecy Act; Privacy; Fair Lending; Regulation E; deposit, transaction and loan accounts.
10. May need to periodically travel to various banking locations or other sites.
11. Other duties as assigned.

Requirements

1. Strong analytical and investigative skills required.
2. Interacts and communicates effectively with personnel at all levels of the organization.
3. Excellent verbal and written communication skills. 
4. Must be proficient in Microsoft Office.
5. Proven experience working in a team environment.
6. Valid driver’s license required.

EDUCATION AND EXPERIENCE

1. Associates Degree in Business or related field, or relevant work experience.
2. 3-5 years’ of banking experience. 
3. Experience in identifying or handling fraud.

PHYSICAL DEMANDS 

1. The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. 
2. This position works in a normal business office environment. 
3. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear. The employee is frequently required to navigate around work areas. The employee is occasionally required to stop, kneel, or crouch. 

The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

American National Bank is an equal opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

PM21