Overview

A private Hearing Healthcare practice in the West Jordan / Riverton, UT area is looking for an energetic and motivated individual to manage the front office and represent our practice with professionalism.

Essential Duties and Responsibilities:

• Handle patient calls and effectively manage schedule
• Contact patients to confirm appointments.
• Track and report daily scheduling metrics. 
• Effectively handle telephone inquiries.
• Greet patients immediately upon their arrival and provide excellent customer service. Help with patient testing as needed.
• Maintain patient records in billing/scheduling system and in hard copy.
• Type correspondence for professionals.
• Provide back-up billing support.
• Will be taught how to clean and do minor repair of hearing aids

Position Qualifications:

• High School Diploma required, Associates degree preferred
• 2 years front office experience
•  Must be computer literate in all Microsoft Office programs.
• Must be able to work well independently and be detailed-oriented and organized.

The ideal candidate will also possess:

• Excellent people and customer service skills
• Ability to handle heavy phone work and provide top-notch service.
• Strong organizational skills.
• Excellent communication skills.
• Prior medical/healthcare office experience a plus!
• Independent worker, thinks on their feet.