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Job Description

Overview

Are you looking for a new career and have a true desire to make a difference in patient’s lives? Our hearing healthcare practice is seeking a highly motivated, compassionate individual to join our team and provide quality hearing care to our patients. The Audiology Technician will assist in adjustments and repairs. This individual will help build and retain our patient base and increase hearing aid sales.

 

Our well-established practice is located in Naperville, IL. Our team of professionals is dedicated to providing superior patient care in a friendly, upbeat office.

 

Job Duties and Responsibilities:

  • Meet with patients and conduct routine tests with the audiometer
  • Make hearing impressions and molds, order product
  • Fit hearing aids and assist with adjustments, questions, or problems
  • Maintain equipment
  • Repair hearing aids
  • Provide care and use instructions to patients
  • Clean hearing aids
  • Conduct post-fitting orientations and warranty checks
  • Maintain patient files and perform clerical duties and other administrative support functions

Requirements:

  • High school degree or equivalent
  • Proficient in Excel and Word

Qualifications:

  • 2-3 years sales experience
  • 2 years customer service experience

The successful candidate will also possess:

  • A strong work ethic
  • Strong interpersonal and organizational skills
  • Ability to prioritize and handle a high volume of patients
  • Work as a team player and be reliable
  • Have superior customer service skills
  • Attractive compensation and benefits package is offered.