At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what’s possible — and we’re proud to back each other every step of the way.

When you join Team Amex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day. Here, you’ll learn and grow as we champion your meaningful career journey with programs, benefits, and flexibility to back you personally and professionally. Every colleague share in the company’s success.

Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to our customers, communities, and each other every day. And we’ll do it with integrity and in an environment where everyone is seen, heard and feels like they truly belong.

Join #TeamAmex and let’s lead the way together.

As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives. Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems. American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source. And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development. Find your place in technology of #TeamAmex.

How will you make an impact in this role?

• Leads, delivers, and drives test automation and test strategies
• Focus on optimization including developing strategy for automation and testing processes, tools and methodologies at the portfolio or for large/complex products
• Responsible for all testing activities aligned to the portfolio and collaborates with all stakeholders and E2E delivery test team, to achieve high quality deliverables
• Typically align to senior technology management and partners with leaders to drive continuous improvements in operational quality and performance
• Collaborates with development resources and product teams to drive improvements in overall quality, automation and testing processes and techniques
• Implementing portfolio solutions for Automation and Testing, Collaborates
• Drive innovation within an agile environment resulting in improved efficiency
• Support hands-on design and alignment of strategy, architecture, tools/methods with E2E PD&I teams, software engineers and architects to execute product roadmaps
• Fully understands the platform roadmap and quality priorities to proactively envision scalable, resilient high performing solutions; able to identify reusability at platform level and drive the tooling and overall delivery strategy to stay ahead of technology standards.
• Support the CI/CD capabilities for the portfolio, works with enterprise teams to improve CI/CD capabilities and metrics at the portfolio/enterprise level; drives best practices and standards, including root cause analysis.
• Setting and managing the product quality standards and metrics for platform, collect, maintain and report metrics at portfolio level. Identify patterns, gaps/risk and opportunities from the metrics to drive innovation and improvement, platform trend analysis
• Coach, provide guidance on platform level innovations, supports training and development of best practices of platform, innovation, standards
• Works with team to identify project/portfolio challenges and report/escalate as needed
• Uphold standards in order to ensure quality customer experiences through seamless, robust and resilient journeys cutting across platforms
• Collaborate with a wide variety to partners within business and technology teams to inspire change required to execute product roadmaps
• Contribute and expand on to inner source community
• Maintain a healthy and efficient CI/CD pipeline, drive the strategy and the governance of automation and testing in a CI/CD environment, ensure development pipeline standards
• Promote newly onboarded tools, promote innovation, best practices and efficiency
• Understand platforms and applications, adhere to program test principles, exception testing, which pertains to global functionality keeping test suites lean
• Understand the limitations of the enterprise solutions (i.e. Arena), identify potential gaps/risk and alternate tools to use, creative solutioning and partnering with teams to address limitations and drive change

Minimum Qualifications

• Bachelor’s Degree in computer science, computer engineering, or other technical discipline, or equivalent work experience required; advanced degree preferred
• 8-10 years of experience in Technology, with an emphasis on QA, and confirmed ability in writing test cases, running functional, automated, or performance tests, and managing defects
• Hands on experience in support of modern test strategies and tools (e.g. Selenium, Cucumber...etc)
• Strong technical experience working one or more of the following areas: Mainframe, distributed (Big Data/ Spark), programming in multiple languages and frameworks
• Hands on experience with API Testing, accessibility testing, chaos testing, security testing, performance testing, UI Testing, disaster recovery and relevant frameworks.
• Demonstrated experience with Agile, Agile at scale (SAFe), other rapid application development methods, and SDLC
• Experience in implementation of framework creation with industry standard functional and performance testing tools, proficient in more than one coding language
• Ability to work with a number of Quality scanning tools, be able to baseline and measure on-going quality metrics, and display via Dashboards and to interpret the data to drive the changes needed
• Experience with defining test strategy/ test automation roadmap
• Making impactful changes by influencing leadership and making timely decisions
• Knowledge of Data Testing & SQL experience is a plus
• Any of the following test certifications - QAI, ASQ, IIST, ISEB, ISTQB - are a plus
• Excellent documentation and tracking as appropriate, for testing strategies, scope, tools, etc

Salary Range: $110,000.00 to $140,000.00 annually bonus benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may or may not provide visa sponsorship for certain positions.