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Inside Sales Specialist
Alto Pharmacy Dallas, TX
Full Time 6 Months Ago
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Alto Pharmacy is Hiring a Remote Inside Sales Specialist

About the Role

Our team reaches out to Alto’s patients who have had successful deliveries to engage the patient in a dialog about their needs and communicates why Alto should be their pharmacy of choice for all of their medicine cabinet. In this strategic role, you will be a key contributor to Alto’s growth strategy and profitability lever by engaging with patients to discuss their Alto experience, discussing our service offerings to determine if Alto is a good solution for all their medication regimen. ISS play a key role in patient loyalty, delivering exceptional white glove experience with each interaction. 

Accelerate your Career as You:

Patient-Facing

  • Engage with patients by phone regarding their initial experiences with Alto and their larger medical needs
  • Resolve or facilitate the resolution of any patient concerns/issues
  • Confidently communicate Alto's service offering to patients via phone
  • Confidently communicate how Alto addresses common pain points encountered by patients using “brick & mortar” retail pharmacies
  • Effectively handle common customer objections
  • Successfully convince patients to transfer additional prescriptions to Alto 
  • Make 50 to 60 outbound connected calls per day and achieve goals for converting additional prescriptions 

Internal 

  • Provide Voice of the Customer feedback to Growth/Sales and Customer Care Teams
  • Partner closely with the Growth/Sales and Customer Care Teams to identify process improvement opportunities
  • Facilitate resolution of patient prescription issues by triaging to appropriate cross-functional teams

A Bit About You:

Preferred Qualifications: 

  • 2 years of inside sales or account management experience (must include outbound calling responsibilities)
  • Friendly disposition, composed, persuasive, excellent communication skills, self-directed
  • Ability to adapt to changing process and influence future state best practices 
  • A passion for Alto’s mission and values 

Additional Physical Job Requirements:

  • Read English, comprehend, and follow simple oral and written instructions. The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading. Assessing the accuracy, neatness and thoroughness of the work assigned.
  • Communicating with others to exchange information. Expressing or exchanging ideas by means of the spoken word; those activities where detailed or important spoken instructions must be conveyed to other workers accurately, loudly, or quickly.
  • Perceiving the nature of sounds at normal speaking levels with or without correction, and having the ability to receive detailed information through oral communication, and making fine discriminations in sound.
  • Frequent repeating motions required to operate a computer that may include the wrists, hands and/or fingers.

Job Summary

JOB TYPE

Full Time

POST DATE

09/09/2022

EXPIRATION DATE

11/09/2022

WEBSITE

alto.com

HEADQUARTERS

San Francisco, CA

SIZE

500 - 1,000

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The following is the career advancement route for Inside Sales Specialist positions, which can be used as a reference in future career path planning. As an Inside Sales Specialist, it can be promoted into senior positions as an E-commerce Sales Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Inside Sales Specialist. You can explore the career advancement for an Inside Sales Specialist below and select your interested title to get hiring information.

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If you are interested in becoming an Inside Sales Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Inside Sales Specialist for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Inside Sales Specialist job description and responsibilities

A sales support specialist guides customers through every step of a sale and helps solve any questions or concerns the customer might have.

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Provide expert guidance to the core Sales team and recommend highly complex alternative technology solutions.

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Execute planned sales activities and develop a target list of high potential new customers.

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The Responsibility to make telephone sales calls to complete the Sales and Services Agreements with customers.

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Utilize customer service skills, basic sales techniques, and product knowledge to connect customers with the right products.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Inside Sales Specialist jobs

Those who perfect their sales pitches and cultivate their skills typically have an easier time meeting their objectives and managing potential stress levels.

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Must be successful at phone sales and follow up on leads.

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Effective communication over the phone (and email).

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Ability and drive to make multiple daily sales calls to customers and prospects operations.

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Produce sales reports on a monthly and quarterly basis to make sure all sales goals are met.

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Step 3: View the best colleges and universities for Inside Sales Specialist.

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