Overview

Accordia provides a whole body wellness approach to family medical care. We coordinate treatment, medications, referrals, and any other aspect of family care required to help patients maintain wellness. Medical Assistants working here are responsible for reception, assessments, administration of injections, effective communication with the physician and/or CRNP, and calling in prescriptions as directed.

Responsibilities

• Greets all patients in a professional and welcoming manner
• Assists with the completion of the assessment process of patients including but not limited to the following: height/weight, vital signs, and current medications for infoscriber.
• Administers injections, observing the Six Rights of medication administration
• Communicates effectively with the physician/CRNP regarding the consumer’s physical and mental condition
• Interfaces with the multi-disciplinary team
• Reports laboratory results to the physician/CRNP
• Responds to patient phone calls in a timely and appropriate manner
• Calls in prescriptions as directed by authorized prescribers
• Facilitate PA’s for prescriptions
• Updates patient medical records as needed
• Assists in arranging hospital admissions and laboratory services
• May assist collecting and preparing laboratory specimens
• May assist instructing patients about medication and special diets
• Authorizes prescription refills as directed
• Draws blood as directed
• Provides emergency care as needed (CPR, MindSet, etc.), according to the AltaPointe Policy & Procedures
• Demonstrates the ability to recognize the elements of a crisis state and knows how to deescalate or resolve the situation
• Effectively demonstrates the application of MA competencies
• Ensures all releases are obtained and scanned into P.O.S. timely and accurately.
• Researches all patients that present with no insurance through Medicaid and Medicare eligibility sites.
• Verifies all insurance eligibility and enters accurate information in EHR
• Makes copies, faxes documents and performs other related clerical duties as needed.
• Adheres to professional code of ethics and to all 5 Star Customer Service Guidelines when dealing with Practice Manager, CRNP/Physician, Team Leader, co-workers and patients

• Distributes prescriptions from the doctor/CRNP/PA to the consumer.
• Assists with the patient assistance pharmacy forms as needed, which includes communicating with the consumer regarding proof of income.
• Completes admissions, discharges, and transfers as needed.
• Coordinates appropriate services for consumers in crisis.
• Distributes Daily DSR reports.
• Performs relief for other staff members.
• Assists with and works with all organization personnel involved with any aspect of release of protected health information to ensure full coordination and cooperation under the organization’s policies and procedures and legal requirements

Physical Requirements

• There is frequent standing while getting files, paperwork, and handing out medication.
• Sitting is frequent by nature and up to 5-10 minutes; however, extended sitting could be up to 1.5 to 3 hours for documentation.
• Squatting and/or lunging frequently to stock supplies and retrieve needed material from file cabinets and book shelves.
• Fine manipulation for writing, handling paperwork, and dispensing medications to consumers.
• Pushing and/or pulling force up to 1-5 pounds force, horizontally, to open file cabinets and place binders on book shelves.
• Lifting various ranges from the floor to overhead with weights up to 1-5 pounds frequently.
• Any other duties as assigned by supervisor

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Qualifications

Nationally Certified Medical Assistant

High School Diploma or GED

Must have Phlebotomy Experience

Experience in the following preferred:General knowledge of nursing careGeneral knowledge of psychiatric disordersKnowledge of medical terminology

Familiarity of pharmacologyDemonstration of safe medication administration practices including IM injectionKnowledge of crisis interventionKnowledge of utilizing electronic health recordKnowledge of cultural diversityKnowledge of Trauma Informed Care PrinciplesBasic clerical skillsUse of standard office equipment including computers, photocopy and facsimile machines