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Service Manager
$98k-133k (estimate)
Full Time | Wholesale 0 Months Ago
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Alta Material Handling is Hiring a Service Manager Near Concord, NH

Overview:

 Come work for the largest equipment dealer in North America! Are you a hardworking individual that thrives in a fast-paced environment and looking to take your career to the next level? If so, then come join our award winning team!

We provide our employees with the following tools and resources to be successful:

  • Training
  • Outstanding benefits package (BCBS PPO, Delta Dental and EyeMed Vision, plus much more!)
  • 401(k) 
  • Competitive wages
  • Company laptop
  • Paid time off
  • 10 paid holidays
Responsibilities:

Our Concord, NH location is looking for a full time Service Manager. The primary responsibilities of the position consist of, but are not limited to:

  • Supervise the operation of the service department
  • Foster a positive customer and employee relations atmosphere
  • Review & analyze department data meet sales and profit goals
  • Process and review work orders, invoicing and customer quotes
  • Monitor employee training progress
  • Oversee payroll entry and audit for accuracy
  • Purchase order acquisition and coordination
  • Monitor work in progress
  • Responsible for condition of service vehicles and facility
  • Incorporates Alta's Guiding Principles into daily activities
  • Performs other duties as assigned
  • Consistent, regular, and reliable attendance including being ready for work at the designated start time
Qualifications:

Desired Skills and Qualifications:

  • 4-6 years of previous management experience preferred
  • Strong working knowledge of electric and liquid propane units
  • Good mechanical aptitude
  • Excellent written and verbal communication skills
  • Good customer relations and people skills
  • Ability to successfully manage others
  • Computer Skills - ERP, Power BI, Hyster/Yale Contact Management, PayTrace, Microsoft Word, Excel, and Outlook
  • Language Skills - Intermediate: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
  • Reasoning Ability - High: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
  • Mathematical Skills - Intermediate: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.

Physical Demands/Work Environment:

  • Physical/Sensory Functions: Regularly will talk/hear; Frequently will stand, sit, use hands, reach with hands and arms; Occasionally will walk, climb or balance, stoop, kneel, crouch or crawl. taste/smell
  • Lift and/or Move Functions: Frequently will lift up to 10 pounds; Occasionally will lift up to 100 pounds
  • Work Environment: Occasionally will work near moving mechanical parts, fumes or airborne particles, outdoor weather conditions, toxic or caustic chemicals, risk of electrical shock, wet or humid conditions (non-weather)
About Alta::

Culture is Job #1. Alta Equipment Company prides itself in the 3 P’s of business: People, Process and Product. By investing in the best people and creating a “one team” approach, Alta Equipment Company earns customers for life.

If you have a passion for excellence and are ready to make a difference within our organization, we’re ready for you. Whether it’s selling the world’s-best big iron, rolling up your sleeves and servicing our industry-leading construction and material handling product brands or being a difference maker behind the scenes, we can use your skillset.

At Alta Equipment Company, we believe in mutual respect and are committed to diversity while inspiring our employees to reach their maximum potential. Voted a “Top Work Place USA”, our 2100 employees across the country are committed to excellence. It’s the Alta way.

So, let’s start the conversation. Click the link to apply and begin the journey of a lifetime.

What We Look For::

At Alta Equipment Company, we are looking for candidates who are a cultural fit with our organization and understand that every task and job goes toward fostering customers for life. Along with that, a great attitude that embraces mutual respect and delivering a consistent high energy level that exudes a passion for excellence. Also, we are searching for a skill set that has a high aptitude for the position with a continual focus on investing in one’s profession through additional training and learning.

Other Opportunities at Alta:
Please visit our careers page at altaequipment.com/careerto view other openings that may be of interest to you!

We are an equal opportunity employer. Employment selection and related decisions are made without regard to gender, race, age, disability, religion, national origin, color, gender identity, sexual orientation, veteran status or any other protected class.

About the Company:
Alta Material Handling

Job Summary

JOB TYPE

Full Time

INDUSTRY

Wholesale

SALARY

$98k-133k (estimate)

POST DATE

09/19/2023

EXPIRATION DATE

09/27/2023

WEBSITE

altaequipment.com

HEADQUARTERS

ELKHART, IN

SIZE

1,000 - 3,000

FOUNDED

1984

TYPE

Public

CEO

WILLIAM KUEHNE

REVENUE

$500M - $1B

INDUSTRY

Wholesale

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About Alta Material Handling

Alta Equipment is an industrial and construction equipment company that provides forklifts, heavy construction equipment and warehouse solutions.

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The following is the career advancement route for Service Manager positions, which can be used as a reference in future career path planning. As a Service Manager, it can be promoted into senior positions as a Customer Service Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Manager. You can explore the career advancement for a Service Manager below and select your interested title to get hiring information.

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If you are interested in becoming a Service Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Service Manager for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Service Manager jobs

Employers require that a viable candidate for a service manager position possess excellent computer skills.

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Step 3: View the best colleges and universities for Service Manager.

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