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Service Manager
$128k-153k (estimate)
Other | Wholesale 6 Months Ago
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Alta Equipment Company is Hiring a Service Manager Near Concord, NH

Overview

Come work for the largest equipment dealer in North America! Are you a hardworking individual that thrives in a fast-paced environment and looking to take your career to the next level? If so, then come join our award winning team!

We provide our employees with the following tools and resources to be successful:

  • Training
  • Tuition assistance
  • Outstanding benefits package (BCBS PPO, Delta Dental and EyeMed Vision, plus much more!)
  • 401(k) with match
  • Competitive wages
  • Company laptop
  • Paid time off
  • 10 paid holidays
  • Work schedule: M-F, day shift

Responsibilities

Our Construction Equipment Group is seeking a full-time Service Manager for our Concord, NH location. The primary responsibilities of the position consist of, but are not limited to:

  • Oversee all aspects of the Service department
  • Drive Service to meet forecasted goals while adding growth
  • Work hand in hand with department managers to promote safe working culture on a daily basis
  • WIP control and invoicing
  • Employee and customer relations
  • Monitor building condition, organize all necessary repairs, perform building safety inspections
  • Assist the Sales department as needed
  • Fluent in the operations of the Parts and Service department in order to cover for any staff that may be off
  • Incorporate Alta's Guiding Principles into daily activities

Qualifications

  • A minimum of 2 years of service management experience
  • Dealership experience is highly preferred
  • Time management skills
  • Computer Programs position will utilize - Microsoft Word, Excel, Outlook, Power BI Reports, Concur, Extend, eTech
  • Language Skills - Intermediate: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
  • Mathematical Skills - Intermediate: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
  • Reasoning Ability - High: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Physical Demands/Work Environment:

  • Physical/Sensory Functions: Regularly will talk/hear; Frequently will stand, sit, use hands, reach with hands and arms; Occasionally will walk, climb, or balance, stoop, kneel, crouch or crawl. taste/smell
  • Vision: No special vision requirements
  • Lift and/or Move Functions: Frequently will lift up to ten pounds; Occasionally will lift up to 100 pounds
  • Work Environment: Occasionally will work near moving mechanical parts, fumes or airborne particles, outdoor weather conditions, toxic or caustic chemicals, risk of electrical shock, wet or humid conditions (non-weather)

About Alta:

Culture is Job #1. Alta Equipment Company prides itself in the 3 P’s of business: People, Process and Product. By investing in the best people and creating a “one team” approach, Alta Equipment Company earns customers for life.

If you have a passion for excellence and are ready to make a difference within our organization, we’re ready for you. Whether it’s selling the world’s-best big iron, rolling up your sleeves and servicing our industry-leading construction and material handling product brands or being a difference maker behind the scenes, we can use your skillset.

At Alta Equipment Company, we believe in mutual respect and are committed to diversity while inspiring our employees to reach their maximum potential. Voted a “Top Work Place USA”, our 2100 employees across the country are committed to excellence. It’s the Alta way.

So, let’s start the conversation. Click the link to apply and begin the journey of a lifetime.

What We Look For:

At Alta Equipment Company, we are looking for candidates who are a cultural fit with our organization and understand that every task and job goes toward fostering customers for life. Along with that, a great attitude that embraces mutual respect and delivering a consistent high energy level that exudes a passion for excellence. Also, we are searching for a skill set that has a high aptitude for the position with a continual focus on investing in one’s profession through additional training and learning.

Other Opportunities at Alta

Please visit our careers page at www.altaequipment.jobs to view other openings that may be of interest to you! 

Alta Equipment Group is an equal opportunity employer. This means we do not discriminate on account of age, race, religion, color, sex, national origin, ancestry, citizenship, height, weight, marital status, familial status, disability, genetic information, military status, veteran status, misdemeanor arrest record, or membership in any other classification protected under applicable law. If you believe the Company has violated its equal employment opportunity policy in any way, please contact careers@altg.com immediately.

Job Summary

JOB TYPE

Other

INDUSTRY

Wholesale

SALARY

$128k-153k (estimate)

POST DATE

05/25/2023

EXPIRATION DATE

10/10/2023

WEBSITE

altaequipment.com

HEADQUARTERS

LIVONIA, MI

SIZE

1,000 - 3,000

FOUNDED

1984

TYPE

Public

CEO

RYAN GREENAWALT

REVENUE

$500M - $1B

INDUSTRY

Wholesale

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About Alta Equipment Company

Alta Equipment is an industrial and construction equipment company that provides forklifts, heavy construction equipment and warehouse solutions.

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The job skills required for Service Manager include Customer Relations, etc. Having related job skills and expertise will give you an advantage when applying to be a Service Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service Manager. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Service Manager positions, which can be used as a reference in future career path planning. As a Service Manager, it can be promoted into senior positions as a Customer Service Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Manager. You can explore the career advancement for a Service Manager below and select your interested title to get hiring information.

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If you are interested in becoming a Service Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Service Manager for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

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A service manager needs to be able to manage their time to ensure they can attend to both employee and customer requests.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Service Manager jobs

Employers require that a viable candidate for a service manager position possess excellent computer skills.

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A few years of experience from a service oriented role, preferably with focus on customer experience and account management.

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Experienced leader with proven record providing exceptional customer service operations.

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Excellent Communication skills and the ability to solve problem are just a few qualities a service manager should have.

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The service manager must also be able to work under stress besides handle stress.

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Step 3: View the best colleges and universities for Service Manager.

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