Position Title: Human Resources (HR) Manager

Department: General

Reports to: Chief Administrative Officer (CAO)

FLSA Status: Full-time, Exempt

Benefits: Alpha Project offers a generous benefits package, including 14 paid holidays, paid vacation, sick leave, and 100% employer-paid medical, dental, vision premium, and group life insurance.

Salary: $95,000-$125,000 annually

POSITION SUMMARY

Under the direct supervision of the CAO, the HR Manager manages human resources operations, including the day-to-day tasks and strategies supporting Alpha Project's mission, vision, values, and culture. Supporting an agency with a staff of around 350 employees, this role acts as the liaison between management and employees on HR-related matters, offers guidance on legal requirements and standards, effective communication, and coordinating and strategizing ongoing HR-related activities. The HR Manager will create and maintain a fair, supportive, and positive environment for all Alpha Project employees, which includes preventing and resolving employment-based issues and supporting employee success. The role will also assist with talent recruitment, diversity, equity, and inclusion; and ensure training is up to date for employees.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Human Resources Administration

• Oversees compliance with government and labor legal requirements, including Unemployment insurance, EEO, ADA, FMLA, DOL, OSHA, ACA, OFCCP, DOL, Worker's Comp, ERISA, or other legal/other inquiries in a timely manner;
• Manages agency benefits programs, including health, 403(b), sick time, vacation, leaves of absence, and COBRA administration;
• Oversees Worker's Compensation Insurance and claims administration;
• Oversees the creation and maintenance of confidential employee files with strict record-keeping guidelines;
• Ensures that all disciplinary actions and grievances are consistent with organization policies and procedures and timely addressed and documented;
• Reviews and updates policies and procedures, ensuring continued compliance with Federal, state, and local laws and regulations;
• Establishes and maintains agency records and reports regarding employment;
• Routinely conduct staff surveys;
• Maintains computerized tracking system and integrity of data through the iSolveportal;
• Oversees and maintains prompt and accurate documentation, following agency and best standard practices;and
• Assists the team with administrative tasks as needed and performs other duties as requested.

Employment Life Cycle Practices

• Assists with the hiring, including maintaining job descriptions and job postings, coordinating interviews, reference checks, pre-employment screening, background checks, verifying employment, verifying education/licensing, preparing employment agreements/job offers, clearance processing, and onboarding,;
• Enforces a standardized onboarding of new hires, ensuring employee files are created and meticulously maintained with necessary confidential documents;
• Ensures new staff members are trained on timesheets and the Employee Handbook and assist new hires in signing up for direct deposit, medical, and life insurance; and
• Oversees employee departures, including exit interviews and surveys, access to Cobra Insurance, ensuring email/access to databases deleted, confirming equipment/supplies/keys returned, and last check cut and

Team Support and Training

• Supports management and staff by promoting best practices through advice and counsel;
• Encourages timely and effective communication with managers, supervisors, and staff in regard to counseling employees and managers on job-related issues or other sensitive personnel issues;
• Assists staff by promoting positive morale and upholding agency values, including de-escalation and problem-solving staff concerns;
• Leads and participates in staff orientation, training, meetings, etc., as needed;
• Works with the Development team to ensure training is offered in accordance with contractual and legal standards;
• Creates and updates forms, policies, procedures, and other documents to ensure uniform standards are maintained, and compliance requirements are met;
• Maintains positive relationships with staff, brokers, recruiters, staffing agencies, and vendors; and
• Establishes and monitors departmental internal

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.

WORK ENVIRONMENT AND PHYSICAL DEMANDS

The physical demands/conditions described below are representative of those that must be met/tolerated by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

• Sitting at a desk for sometimes long and continuous periods of time;
• Answering or making calls on the telephone for sometimes long and continuous periods of time;
• Using a keyboard to perform research and to communicate through written means for sometimes long and continuous periods of time;
• Looking at a computer monitor for sometimes long and continuous periods of time; and
• Frequent standing, walking, reaching, lifting, and

QUALIFICATIONS

Candidates must demonstrate the ability to follow policies and procedures as established in the Company's Employee Handbook. Candidates will also contribute to a positive work environment by behaving and communicating in a manner such that they get along with all constituent groups, co-workers, and management.

In addition, the education, experience, and other skills listed below are representative of the knowledge, skills, and/or abilities required.

EDUCATION & EXPERIENCE

• Bachelor's degree in Human Resources or related field required;
• Five (5) years of experience in human resources;
• Three (3) years of supervisory experience required;
• Three (3) years of experience working with a Human Resource Information System (HRIS); and
• Advanced knowledge of HR practices and principles and federal, state, and local labor laws is required.

CERTIFICATION

• Relevant certificate programs (HRCI, PHRca, APHR, SPHR, SHRM, SHRM-CP, SHRM-SCP) are preferred.

KEY SKILLS SET

• Ability to communicate in person and over the phone,required;
• Strong written and verbal communication skills, required;
• Understanding confidentiality protocols and protecting personal information,required;
• Ability to organize and prioritize projects and multiple tasks in an effective and timely manner, required;
• The ability to adhere to policies and procedures,required;
• Effectively problem-solve and maintain composure in high-pressure situations,required;
• Act as liaison with partner agencies;
• Ability to work independently with minimal daily supervision,required;
• Knowledge of all applicable Federal, State, and local laws, codes, regulations, and departmental policies and procedures;
• Bilingual speakers of any language, preferred.

EQUIPMENT AND APPLICATIONS

• High proficiency in MS Office, including Word, Excel, Outlook, Powerpoint;
• Working knowledge of all standard office equipment.

Alpha Project for the Homeless provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.