We are looking for a customer-oriented service representative. A customer service representative, or CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers. They’re patient, empathetic, and passionately communicative. They love to talk. Customer service representatives can put themselves in their customers’ shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that for you. Problem-solving comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they don’t have enough information to resolve customer complaints. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction. Will handle in-bound & out-bound calls. Will have a daily appointment quota.

Job Type: Part-time

Experience level:

• 1 year

Shift:

• 4 hour shift
• Day shift
• Morning shift
• No nights

Weekly day range:

• Monday to Friday

Work setting:

• Call center
• In-person
• Office

Ability to commute/relocate:

• Katy, TX 77450: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Call center: 1 year (Preferred)

Work Location: One location