We need a self-starter with a proven track record of success to manage our Front Office. The ideal candidate will be able to collaborate with other staff while maintaining a positive and engaging work environment. This position is responsible for guest services, including checking in guests, assisting and answering questions, as well as resolving customer issues.

Responsibilities:

• Supervise the front office staff.
• Be responsible for the front desk and lobby of the hotel.
• Perform administrative and clerical tasks relating to the hotel, such as bookkeeping and payroll.
• Answer questions from travelers and provide directions around town.
• Monitor the performance of the front desk staff and address performance issues.
• Keep abreast of local events and activities in the area and make recommendations to traveling guests based on their individual preferences.
• Plan, coordinate, and participate in company-wide celebrations such as a holiday party.

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Benefits:

• Employee discount
• Flexible schedule
• Paid time off

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Holidays
• Monday to Friday
• Night shift
• Weekend availability

Ability to commute/relocate:

• Rancho Cucamonga, CA 91730: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Hotel experience: 1 year (Preferred)

Work Location: One location