Title of Role: System Administrator

Full-Time/Part-Time: Full-Time

Manager: Chief Operating Officer

Summary

All-Star Sports Academy is the Greater Philadelphia area’s premier organization for developing young athletes through mentorship, instruction, and competition. Since 1998, our organization evolved from one to six facilities and is a national leader for baseball and softball training with a focus on mentoring young players and emphasizing the benefits of hard work, commitment, and excellent training routines. Our All-Star Tournament Series, a division of ASSA, is the nation’s premier provider of guaranteed college exposure events, operating college exposure and non-college exposure tournaments and camps throughout the East Coast.

ASSA is looking for a System Administrator to provide support and direction to both corporate and facility staff on the use of key business systems and process. This role reports into the COO and CFO due to the nature of process and operations and also financial impact and reporting from the systems.

System Administrator: Duties and responsibilities (Included but not Limited to):

• System administrator for SalesForce (Client database) , Mind Body (Scheduling software), LeagueApps, TRAPP, Firebase, Interweave, Microsoft 365 and AOD (Timekeeping) managing all employee users, creating accounts, access and terminating accounts.
• Maintain updated Standard Operating Procedures (SOPs) for all systems
• Audit and reconcile data that flows between the systems to ensure accurate data and reporting
• Communicate, train and update staff on system changes and or functionality and reinforce their role in accurate data entry and adherence to process
• Review system functionality with key stakeholders and manage vendor partners to ensure the system works as efficiently as possible for our business needs
• Maintain core data for the systems, such as pricing and promotions and service offerings and coordinate communication to staff on updates
• Lead a meeting forum with Facility Administrators that are closest in working in the systems for continuous education and sharing on process and systems.
• Coordinate and lead the new employee onboarding and training

Qualification Requirements

• Associate Degree required; Bachelor’s Degree preferred
• Computer science or related technical field desired
• Minimum of 2 years relevant experience in a system administrator role
• Strong desire to succeed
• Strong work ethic
• Excellent communication skills
• Customer-oriented
• Positive, energetic attitude
• Detail oriented individual
• Experience with CRM, Salesforce, required
• Experience with scheduling software such as Mindbody, and/or League Apps would be a benefit but is not required.
• Ability to work efficiently in Excel required

The Company is an Equal Opportunity / Affirmative Action employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, sex, national origin, disability, or protected veteran status.