692 Information Technology Manager Jobs in United States

All Gods Children International
Vancouver, WA | Full Time
$105k-132k (estimate)
3 Months Ago
Scheurer Healthcare Network
Pigeon, MI | Full Time
$105k-130k (estimate)
3 Days Ago
County Of Sonoma
Santa Rosa, CA | Full Time
4 Days Ago
City Of Chula Vista
Chula Vista, CA | Full Time
$89k-114k (estimate)
4 Days Ago
Green Charter Schools
Greenville, SC | Full Time
$105k-130k (estimate)
4 Days Ago
Hospice Of South Texas
Victoria, TX | Full Time
$75k-94k (estimate)
4 Days Ago
Jlg Architects
Minneapolis, MN | Full Time
$116k-142k (estimate)
6 Days Ago
Pae
Arlington VA (VA926), VA | Full Time
$113k-137k (estimate)
6 Days Ago
Saft Batteries
Cockeysville, MD | Full Time
$110k-136k (estimate)
7 Days Ago
Hines Trucking, Inc.
Laneburg, AR | Full Time
$70k-86k (estimate)
1 Week Ago
Hines Trucking, Inc.
Murfreesboro, AR | Full Time
$70k-86k (estimate)
1 Week Ago
Hines Trucking, Inc.
Gurdon, AR | Full Time
$70k-86k (estimate)
1 Week Ago
Hines Trucking, Inc.
Bluff City, AR | Full Time
$70k-86k (estimate)
1 Week Ago
Hines Trucking, Inc.
Columbus, AR | Full Time
$70k-86k (estimate)
1 Week Ago
Scout Clean Energy
Boulder, CO | Full Time
$156k-213k (estimate)
1 Week Ago
Gtangible Corporation
Arlington, VA | Full Time
$112k-137k (estimate)
1 Week Ago
Hines Trucking, Inc.
Prescott, AR | Full Time
$70k-86k (estimate)
1 Week Ago
Hines Trucking, Inc.
Centerville, AR | Full Time
$70k-86k (estimate)
1 Week Ago
Hines Trucking, Inc.
Cale, AR | Full Time
$70k-86k (estimate)
1 Week Ago
Hines Trucking, Inc.
Beirne, AR | Full Time
$70k-86k (estimate)
1 Week Ago
Linn Products Ltd
Charlotte, MI | Full Time
$94k-117k (estimate)
1 Week Ago
Fiserv Solutions Inc
Berkeley Heights, NJ | Full Time
$140k-181k (estimate)
1 Week Ago
Washington County Oregon
Hillsboro, OR | Full Time
$82k-102k (estimate)
1 Week Ago
Unex Manufacturing, Inc.
Lakewood, NJ | Full Time
$134k-164k (estimate)
2 Weeks Ago
Medpace
Cincinnati, OH | Other
2 Weeks Ago

Information Technology Manager

$105k-132k (estimate)
Full Time 3 Months Ago

Description

    

All God’s Children International (AGCI) is a non-profit orphan care ministry answering God’s call to provide the love and care that every child deserves. We have been committed to giving hope and changing lives around the world since 1991.

 
AGCI is dedicated to empowering local leaders to intervene for the 8 million children living in institutions and creating more paths to family, faith, and independence. Our AGCI Child Advocacy Model is a holistic approach to:

  

· Prevent children from entering institutions by strengthening families.

· Provide elevated care by collaborating with institutions and training caregivers in our holistic model.

· Place children with prepared, loving forever families through international and domestic adoption.

· Prepare older orphans to thrive through independence programs.

· Change Policy to improve child welfare systems for children around the world.


SUMMARY: 

The Information Technology Manager will work collaboratively with the IT Department to install, set up, maintain, and troubleshoot computer hardware, mobile devices, and related peripherals. They will install and provide primary support for all end-user software. Provides first-line IT support service to all AGCI locations / remote offices. This role will be required to configure, administer, maintain, and sustain the Microsoft 365, Microsoft Exchange Online, and Microsoft 365 Teams. The Candidate must have a thorough working knowledge of Microsoft 365 Exchange Online Administrator roles, duties, and daily performance operations. They will serve as a subject matter expert over the entire Microsoft 365 environment.


This position requires the successful completion of an extensive criminal background check. This is a hybrid position, working remotely and occasionally reporting to Vancouver, WA office.


ESSENTIAL DUTIES AND RESPONSIBILITIES 

  • Must be able to provide complete administration of the Microsoft 365 environment and its capabilities.
  • Testing, implementation, and deployment of Exchange Online.
  • Implement and support security policies, such as data retention.
  • Manage problem resolution to a satisfactory completion by keeping abreast of assigned tickets and following the proper escalation processes via ticketing system.
  • Experience with supporting anti-spam filtering, logging, and email tracking and transport rules.
  • Primary On-site support for Microsoft 365 issues.
  • Support Single Sign-On with Multi Factor Authentication.
  • Optimization of existing applications and software that supports the following departments: International, Adoption, Advancement, Marketing and Business Services.
  • Deploy, maintain and support desktop hardware and software, telephones, mobile devices, printers, copiers, and other electronic equipment;
  • Provides IT support to all end user computing problems, including training and orienting the customer on the use of computer hardware and software
  • Provides remote IT support to travelling staff, field users and branch offices.
  • Documents all contacts, actions, and responses in the IT Helpdesk system (Track-IT);
  • Assists in coordinating with outside IT vendors and resources
  • Maintains accurate inventory records for desktop hardware, mobile devices, and peripherals.
  • Performs system monitoring, inventory management, and other administrative tasks.
  • Coordinates with IT vendors to ensure all recommended systems improvements are implemented
  • Develops and Implements quality assurance system to ensure ongoing efficiency, effectiveness and security of technology used.
  • Make recommendations to VP of Business Services about hardware and software needs
  • Other duties, as assigned. 

Requirements

  

SUPERVISORY RESPONSIBILITIES 

This role will supervise two part-time IT/application consultants and one full-time data analyst. 


EDUCATION and/or EXPERIENCE 

Bachelor's degree in Engineering or Technology or a related area from a four-year college or university plus five or more years related experience.
 

COMPUTER SKILLS

Job requires advanced computer skills including Microsoft 365, contact management software desktop and mobile support, Windows and Mac; excellent diagnostic and problem solving skills; excellent communication to provide IT customer support; and in depth understanding of diverse computer systems and networks


CERTIFICATES, LICENSES, REGISTRATIONS 

Must possess a valid driver’s license and ability to supply appropriate documentation/identification to travel authorities when traveling domestically and internationally. Certification in MS Office 365 would be highly desirable.


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All Gods Children International
Full Time
$61k-75k (estimate)
1 Week Ago
All Gods Children International
Full Time
$66k-81k (estimate)
1 Week Ago

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