49 Customer Experience Coordinator Jobs in Chicago, IL
Aligned Modern Health is Hiring a Customer Experience Coordinator Near Chicago, IL
**Customer Experience Coordinator**
* Chicago, IL
* Full-Time
* Customer Experience Coordinator
**Aligned Modern Health**.
**Customer Experience Coordinators**. Our ideal candidates are outgoing, professional, have great organizational and administrative skills, and excel when multi-tasking.
The Customer Experience Coordinator's primary responsibility is to interface with patients on the phone, email, and live chat to get them scheduled at one of our 18 Chicagoland clinics. This role will also work internally with clinic teams and providers to ensure they have all the relevant information and guidance they need to provide a 5-star patient experience.
**Job Responsibilities:**
* Provide exceptional customer service and build rapport with patients
* Serve as our new patient scheduling liaison for 18 clinics across the Chicagoland area
* Manage and schedule new patient appointments and promptly respond to new patient inquiries
* Provide support to clinics for scheduling, insurance collection, and billing related questions
**Requirements**
* Bachelors degree from a 4-year accredited school
* 1 years of experience in retail, sales, hospitality, or customer relations
* Excellent listening and communication skills
* Great team player able to adapt in a fast-paced work environment
* Customer-first, outgoing attitude and exceptional customer service skills
* Professional and courteous demeanor in all forms of communication
* Superior written and verbal communication skills; top-notch tact in handling confidential and sensitive information
* Demonstrated ability to work well in a fast-paced, team environment
* Takes ownership and applies rigor to all tasks assigned understands the direct impact this role has on business operations
* Strong organizational and attention to detail skills
* Comfort conducting daily tasks on the phone or computer
* Ease and savviness utilizing Microsoft office products and various software
* Availability to work nights and Saturdays
**The ideal candidate will also have the following:**
* Interest in healthcare
* Excellent ability to manage multiple responsibilities
* Energetic and outgoing personality with a desire to help people
* Passion about health and wellness
We offer competitive compensation, benefits, and unlimited opportunity with one of Chicagos most exciting and fastest growing health and wellness companies.
Aligned Modern Health is an Equal Opportunity employer.
Job Summary
Full Time
$61k-80k (estimate)
04/16/2024
05/05/2024
alignedmodernhealth.com
CHICAGO, IL
100 - 200
2010
KELLY KIRLES
<$5M
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The following is the career advancement route for Customer Experience Coordinator positions, which can be used as a reference in future career path planning. As a Customer Experience Coordinator, it can be promoted into senior positions as a Customer Experience Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Experience Coordinator. You can explore the career advancement for a Customer Experience Coordinator below and select your interested title to get hiring information.
If you are interested in becoming a Customer Experience Coordinator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Experience Coordinator for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Experience Coordinator job description and responsibilities
They highlight friction points that need to be addressed or present results of customer feedback.
03/24/2022: New Orleans, LA
A customer service coordinator manages a team of customer service employees and ensures that the team complies with the policies and procedures of the organization.
02/27/2022: Tucson, AZ
The job of a customer experience manager requires aligning various organizational teams with the wants and needs of the customer.
02/06/2022: Moline, IL
The customer success manager refers to a leadership position overseeing teams or may only refer to direct client relations.
01/05/2022: Mesa, AZ
Greeting customers and visitors to the office, ensuring guests are comfortable and are connected with the right office personnel.
01/07/2022: Knoxville, TN
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Experience Coordinator jobs
Ability to understand and analyze data, helps them track trends and customer actions.
02/01/2022: Passaic, NJ
Customer service specialists are employees who are responsible for providing the best customer experience to customers, usually for after-sales transactions.
03/24/2022: Lebanon, PA
A customer relations specialist must have excellent communication and organizational skills to ensure customer satisfaction and maintain healthy business relationships with the customers.
02/28/2022: Corpus Christi, TX
Demonstrated knowledge of customer expectations and requirements.
01/30/2022: Columbus, MS
Direct the Customer Experience team on areas of customer engagement to deliver exceptional customer service and build brand loyalty.
02/15/2022: Chicago, IL
Step 3: View the best colleges and universities for Customer Experience Coordinator.
