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At AlertMedia, everything we do supports our mission: to save lives and minimize loss by facilitating timely communications when an emergency threatens personal safety and business continuity.
Our values which reflect our view on what’s important and what’s right include: We’re humans not robots, Customers always come first, We work better together, Simplicity is our strength, Our reputation is priceless, Hard work pays off.
The Desktop Support Specialist will work with other IT staff to provide our employees with fast and friendly support with all their technology needs. This includes diagnosing, repairing, maintaining and upgrading Windows & Mac machines, servers, phones and critical software applications as necessary to ensure smooth operation.
Who you are:
You are a highly motivated, organized team player who is passionate about both technology and customer service. You are a self-starter who enjoys a challenge and thrives in a fast-paced environment providing efficient support to fellow employees. You love figuring out how computers work, learning new things, following the latest OS updates, and have a healthy respect for patch management.
What you get to do every day:
What you bring to the role:
Why you’ll love working at AlertMedia:
About AlertMedia:
AlertMedia is leading the evolution of employee safety for a modern workforce. We offer the most intuitive emergency communication software on the market with fully integrated threat warnings and employee safety monitoring. We believe any organization can improve safety and business outcomes during critical events by quickly identifying threats and simplifying fast, reliable communication to impacted audiences. We are headquartered in Austin, TX, and trusted by thousands of customers in over 100 countries—including DHL, British Petroleum, SurveyMonkey, and Walmart—to keep their people safe and connected anytime, anywhere.
We are an equal opportunity employer focused on creating a collaborative and exciting place for all to work. Ensuring a diverse, inclusive, and equitable workplace for all people is key to our success and core to our values. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
This is an amazing opportunity to be part of our wave of momentum and take our company, and your career, to the next growth stage. We'd love to get to know you better and share how we serve our amazing customers. For more information, please visit www.alertmedia.com.
Come join us in our mission to save lives and minimize loss through effective communication.
AlertMedia does not currently sponsor applicants for work visas.
Full Time
Retail
09/29/2022
10/13/2022
alertmedia.com
AUSTIN, TX
200 - 500
2013
BRIAN CRUVER
<$5M
Retail
AlertMedia is the worlds leading emergency communication provider. Our award-winning, two-way multichannel messaging system, threat intelligence, and 24/7 employee safety solutions help organizations protect their people and business through all phases of an emergency. AlertMedia supports critical communication for thousands of leading businessesincluding DHL, JetBlue, Coca-Cola Bottling, and Walmartin more than 130 countries.
The job skills required for Desktop Support Specialist (Austin) include Troubleshooting, Microsoft Office, Communication Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Desktop Support Specialist (Austin). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Desktop Support Specialist (Austin). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Desktop Support Specialist (Austin) positions, which can be used as a reference in future career path planning. As a Desktop Support Specialist (Austin), it can be promoted into senior positions as a Help Desk Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Desktop Support Specialist (Austin). You can explore the career advancement for a Desktop Support Specialist (Austin) below and select your interested title to get hiring information.
If you are interested in becoming a Desktop Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Desktop Support Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Desktop Support Specialist job description and responsibilities
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Desktop Support Specialist jobs
Attend Customer service, customer support, and customer experience training.
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Gain experience with operating systems.
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Experience in technical support positions is a plus.
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Practice fixing common computer problems.
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Use past security breaches as learning examples.
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Step 3: View the best colleges and universities for Desktop Support Specialist.