17 Help Desk Technician Jobs in Austin, TX
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ALDRIDGE INC is Hiring a Help Desk Technician Near Austin, TX
Aldridge is seeking enthusiastic IT professionals to join our team! We have been saving business executives and IT professionals time, energy and resources since 1984. Since our first location opened in Houston, we have expanded our MSP services to Dallas, Fort Worth, San Antonio and Seattle; with an increasingly complex IT environment, we are searching for high aptitude professionals to work with our list of customers. This role would be based in Austin.
The Help Desk Technician plays a critical role in supporting and resolving end user issues in a timely and professional standard. The successful candidate would be exposed to some of the most cutting edge technology and work in a group of supportive, knowledgeable professionals.
General Responsibilities:
- Provide technically accurate, user-friendly solutions to basic end user requests such as
- Active Directory management
- Printer issues
- Email issues
- Application Support
- New user creation
- User offboarding requests
- Workstation/laptop builds and set-up
- Travel onsite to perform tasks that cannot be completed remotely
Qualifications:
- 1-3 years of successful experience in IT Technical Support, Help Desk or System Support
- Strong written and verbal communication, with an ability to lead through complex dialogues
- Knowledge of computer hardware, including but not limited to: hard drives, CPUs, motherboard, power supply, bluetooth, RAM, ports, monitors and other peripherals
- Experience with JIRA or other ticketing systems is a plus
- CompTIA, Microsoft 365, Network , CCNA or other support certifications are a plus
Diversity is critical to the Aldridge Approach
At Aldridge everyone is welcome. We believe that by cultivating an environment where people feel respected and included, they are free to be creative, innovative, and engaged. We commit to develop a diverse team by hiring people for their strengths and insights, encouraging them to be their full authentic selves, providing the best learning opportunities, and celebrating their successes.
EOE/M/F/D/V
Job Summary
Full Time
Restaurants & Catering Services
$47k-58k (estimate)
10/29/2022
02/03/2023
aldridgeinc.com
MILWAUKEE, WI
50 - 100
1954
THOMAS ALDRIDGE
<$5M
Restaurants & Catering Services
Related Companies
About Aldridge
Aldridge Inc is a construction company based out of 5009 Lamb Ln, Jonesboro, Arkansas, United States.
The job skills required for Help Desk Technician include Help Desk, Technical Support, Active Directory, Computer Hardware, Verbal Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Help Desk Technician. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Help Desk Technician. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Help Desk Technician positions, which can be used as a reference in future career path planning. As a Help Desk Technician, it can be promoted into senior positions as a Help Desk Support Specialist IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Help Desk Technician. You can explore the career advancement for a Help Desk Technician below and select your interested title to get hiring information.
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