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Field Service Technician (Temp)
Alder Holdings LLC St. Louis, MO
$54k-69k (estimate)
Full Time 5 Months Ago
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Alder Holdings LLC is Hiring a Field Service Technician (Temp) Near St. Louis, MO

Description

  • Provide a world class customer service experience when installing and/or servicing equipment in a customer’s home.
  • Properly diagnose and troubleshoot alarm system issues such as: Re-wiring and re-programing panels and sensors and adjusting the sensitivity of sensors based on room structures and manufacturer’s recommendations.
  • Ensure on-time arrival to customer appointments.
  • Work safely and responsibly to avoid injuries, damage to property or loss of materials and equipment.
  • Explain and provide detailed Alder system capabilities and operational instructions to customers.
  • Promote and sell additional equipment and services to customers based on individual customer needs.
  • Clean installation debris after service and installation visits.
  • Accurately complete necessary paperwork including work orders and customer contracts.
  • Communicate with the Alder corporate team on ticket closures and/or schedules.
  • Maintain and manage adequate inventory levels of product and equipment.
  • Maintain a professional appearance and conduct at all times.
  • As needed, overtime will be required to assist on priority service tickets. This can include evening and/or weekend hours.

Requirements

Skills and Qualifications:

  • Current, valid driver’s license and a clean driving record.
  • Must remain smoke-free while on site with a customer and while operating Alder fleet vehicles.
  • Must have basic knowledge of and ability to operate hand and power tools.
  • Excellent organizational and time management skills.
  • Experience working with minimal supervision.
  • Remain up to date with industry licensing and testing requirements for technicians.
  • Experience as a construction worker, technician, electrician, or other technical work may be helpful.
  • High School diploma or GED required.

Working Conditions and Physical Requirements:

  • Work is performed in all kinds of weather at various locations within a given district or territory.
  • Sitting and/or standing for extending periods of time as well as walking and transporting supplies in and out of a vehicle and various locations.
  • Service coverage areas occasionally of 150 miles a day.
  • There will be times when staying at a hotel 2-3 times a month is required to complete out-of-area service tickets.
  • Must be able to safely maneuver through shallow attics and crawl underneath homes.
  • Must be able to squat, kneel, bend, crawl, and climb.
  • Must be able to carry, secure and store necessary material, tools and utility ladders.
  • Work performed at customer’s home can often be in a hot or cold attic.
  • Ability to lift 40 lbs.
  • Ability to climb a ladder.

Full-time Position and Company Perks:

  • Compensation: per call serviced payment
  • Training: 3 days
  • Opportunity: Potential to transition to a full-time position with additional benefits.

Job Summary

JOB TYPE

Full Time

SALARY

$54k-69k (estimate)

POST DATE

10/09/2022

EXPIRATION DATE

12/28/2022

WEBSITE

alder.com

HEADQUARTERS

Orem, UT

SIZE

200 - 500

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