Alaska Native Tribal Health Consortium is Hiring a Release of Information Specialist I - Health Information Records - Closes: 8/8/2023 Near Anchorage, AK
The Alaska Native Tribal Health Consortium is a non-profit Tribal health organization designed to meet the unique health needs of Alaska Native and American Indian people living in Alaska. In partnership with the more than 171,000 Alaska Native and American Indian people that we serve and the Tribal health organizations of the Alaska Tribal Health System, ANTHC provides world-class health services, which include comprehensive medical services at the Alaska Native Medical Center, wellness programs, disease research and prevention, rural provider training and rural water and sanitation systems construction.
ANTHC is the largest, most comprehensive Tribal health organization in the United States, and Alaska’s second-largest health employer with more than 3,100 employees offering an array of health services to people around the nation’s largest state.
Our vision: Alaska Native people are the healthiest people in the world.
Generous Paid Time Off and holiday schedule with 4 weeks paid vacation per year to start and 12 paid holidays.
More than 19 Federal healthcare plans with plans for employee, employee plus one, and employee plus family available. ANTHC covers 80% of all health insurance premiums and 100% of Short-Term Disability, Long-Term Disability, Dental, Vision, Basic Life, and AD&D.
401(a) retirement plan; ANTHC will contribute 3% of your annual compensation to the plan account each year, with up to an additional 5% match with a 6-year vesting schedule.
403(b) retirement savings plan with pre-tax and Roth options. Flexible Spending Accounts for Health Care and Dependent care are also available.
Onsite Child Care is available in a brand new education facility.
Onsite free gym access. Additional gym, rock climbing wall and salt-water pool available at the Alaska Pacific University for a small fee per semester. Steep discounts on outdoor equipment rentals for your Alaskan adventures!
Tuition reductions for employees and their eligible dependents at the Alaska Pacific University.
or contact Recruitment directly at HRRecruiting@anthc.org.
Alaska Native Tribal Health Consortium has a hiring preference for qualified Alaska Native and American Indian applicants pursuant to P.L. 93-638 Indian Self Determination Act.
Under direct supervision, ensures accessibility of patient record information to authorized users within the guidelines of HIPAA regulations, the Patient Privacy Act and ANMC policies and procedures.
Ensures accessibility of patient record information to authorized users under the guidelines of all federal and state regulations, and hospital policies and procedures. Initiates the medical record release process by inputting requests into software system for processing by reading and interpreting medical records, forms, and authorizations.
Responds to internal and external requests for release of information contained in patients’ medical records, including patient, facility, state, federal and local authorities. Collaborates with management to ensure patient rights to inspect, amend, and restrict access to protected health information.
Organizes and maintains department. Assists in management of the release of medical information. Ensures ability to release and track all medical information and distributions. Records all incoming requests through an electronic database. Ensures quality customer service and timely information delivery.
Supports management, medical staff and corporate compliance and risk management departments to ensure protection of patient privacy and confidentiality and assure standards are met. Presents health records in court proceedings as assigned.
Demonstrates proficiency in medical record analysis and release of information to patients, insurance companies, hospitals, legal, and state requests. Understands treatment, payment, and operations release requirements.
Interact with customers in person, email and/or phone in a professional and friendly manner.
Manages phones calls and emails.
Transport mail to and from the mailroom, every day.
Performs other duties as assigned.
Release of Information Specialist II
Reproduce requests for audits and FTCAs.
Meets quality and productivity metrics consistently.
Uses legacy systems to retrieve medical records and chart requests.
Assist with the training of level I employees, and generally work with minimal direction.
Release of Information Specialist III
Manages phones calls from customers that need additional and extra attention for account resolution.
Assists with workflow development, stretch assignments, maintain schedules. Helps to identify work volumes, task prioritization, and weekly assignments to maintain compliance.
Works with managers to facilitate resolution of any outstanding items. Helps to train Level I and II ROI specialist.
KNOWLEDGE and SKILLS
Knowledge of release of information policies and procedures.
Knowledge of HIPAA and The Joint Commission requirements.
Knowledge of hospital environment.
Knowledge of health information services policy and procedures.
Knowledge of Patient Privacy Act.
Knowledge of medical terminology.
Knowledge of customer service concepts and practices.
Knowledge of Alaska Tribal Health System, ANTHC, and Alaska Native culture(s).
Basic skill in operating a personal computer utilizing a variety of applications.
Ability to establish and maintain cooperative working relationships with others.
Ability to manage multiple priorities and tasks concurrently and meet deadlines.
Ability to communicate effectively.
Ability to follow established guidelines and procedures
MINIMUM EDUCATION QUALIFICATION
A high school diploma or GED equivalent.
MINIMUM EXPERIENCE QUALIFICATION
Release of Information Specialist I:
Non-supervisory – Six (6) months of medical office or hospital experience.
Release of Information Specialist II:
Non-supervisory – Three (3) years of department experience or medical office/hospital experience. An equivalent combination of relevant education and/or training may be substituted for experience.
Release of Information Specialist III:
Non-supervisory – Five (5) years of department experience or medical office/hospital experience. An approved equivalent combination of relevant education and/or training may be substituted for experience.