The Alaka’ina Foundation Family of Companies (FOCs) has a need for an Information Technology Busienss Analyst, to providce services for our government customer located in Atlanta, GA. Telework options might be available with prior authorization.

DESCRIPTION OF RESPONSIBILITIES:

• Provide support for the SCORM Content Controller (SCC) system to include:
  • Work with the application vendor and AHB to schedule upgrades, maintenance, and provide change requests in a timely manner.
  • Respond to security alerts as needed, initiate and track change requests for security updates within the designated timeframes.
  • Maintain a working server and software inventory, to include server names, IP addresses, and software versions installed on each system.
  • Develop and maintain documentation of the system, to include the server and network infrastructure, as well as security requirement paperwork and application specific documentation as needed.
• Provide support for Training and Continuing Education Online (TCEO) to include:
  • Attend regular status meetings with client and vendor and serve as a conduit to fill any gaps between the two.
  • Provide technical assistance to the client on an as needed basis.
  • Develop and maintain documentation of the accreditation system, to include system and network infrastructure, as well as application specific documentation as needed.
  • Support the TCEO system retirement planning and execution.
• Provide support for eProposal to include:
  • Attend regular status meetings with client and vendor and serve as a conduit to fill any gaps between the two.
  • Provide technical assistance to the client on an as needed basis.
  • Develop and maintain documentation of the accreditation system, to include system and network infrastructure, as well as application specific documentation as needed.
• Provide support for CDC TRAIN to include:
  • Attend regular status meetings with client and vendor and serve as a conduit to fill any gaps between the two.
  • Provide technical IT and other support as needed for the planning and migration of TCEO capabilities to CDC TRAIN.
  • Develop and maintain documentation of the system, to include server and network infrastructure, as well as application specific documentation as needed.
• Provide general IT and administrative support to include:
  • Facilitate monthly education and training system meetings with program staff, ITDSU staff, and DSEPD leadership.
    • Provide updates on progress, challenges, and solutions for the IT systems in this meeting.
  • Respond to share drive access requests
    •  Add and remove users from share drives as needed and directed.
    •  Escalate any access issues to ITSO as needed and directed.
  • Provide general oversight for eFMS trouble ticket system, Issue Tracker, and Development Tracker deliverables.
  • Have a working knowledge of the Microsoft Power Platform.
  • Schedule meetings for ITDSU on an as needed basis.
  • Maintain meeting recordings and meeting minutes as directed.
  • Act as a liaison between ITDSU and end-users as directed.

REQUIRED SKILLS AND EXPERIENCE:

• Have a working knowledge of CentOS7, Windows Server, and MySQL,

REQUIRED EDUCATION/CERTIFICATIONS:

• Bachelor’s degree in relevant field, and 7 or more years of experience.

CITIZENSHIP AND CLEARANCE REQUIREMENTS:

• Must be able to obtain a favorable National Agency Check with Inquiries (NACI).

The Alaka`ina Foundation Family of Companies (FOCs) is a fast-growing government service provider. Employees enjoy competitive salaries. Eligible employees enjoy a 401K plan with company match; medical, dental, disability, and life insurance coverage; tuition reimbursement; paid time off; and 10 paid holidays.

We are an Equal Opportunity/Affirmative Action Employer. We are proud to state that we do not discriminate in employment decisions on the basis of race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. If you are a person with a disability and you need an accommodation during the application process, please click here to request accommodation. We E-Verify all employees.

The Alaka`ina Foundation Family of Companies (FOCs) is comprised of industry-recognized government service firms designated as Native Hawaiian Organization (NHO)-owned and 8(a) certified businesses. The Family of Companies (FOCs) includes Ke`aki Technologies, Laulima Government Solutions, Kūpono Government Services, and Kapili Services, Po`okela Solutions, Kīkaha Solutions, LLC, and Pololei Solutions, LLC. Alaka`ina Foundation activities principally benefit the youth of Hawaii through charitable efforts which includes providing innovative educational programs that combine leadership, science & technology, and environmental stewardship.

For additional information, please visit www.alakainafoundation.com. 

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