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Alacrity Solutions
Conyers, GA | Full Time
$51k-64k (estimate)
2 Months Ago
Property Desk Adjuster
$51k-64k (estimate)
Full Time | Insurance 2 Months Ago
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Alacrity Solutions is Hiring a Property Desk Adjuster Near Conyers, GA

Job Description

Job Description

The Property Desk Adjuster manages the entire life cycle of assigned claims acting as the subject matter expert and point of contact. This position demonstrates complete ownership of each stage and follow up until resolution is reached on each claim. 

Duties and Responsibilities 

  • Handle property claims
  • Estimate and/or determine coverage based on policy and carrier guidelines
  • Manage efficient cycle times and quality of claims handling
  • Mobilize additional resources for claim investigation
  • Coordinate loss investigations on all assigned claims
  • Verify facts and determine coverage by evaluating policy provisions, endorsements, etc. 
  • Maintain detailed documentation and follow up on each file
  • Exercise objective judgment and critical decision making to resolve issues
  • Initiate and respond to correspondence in a friendly and timely manner
  • Develop positive relationships
  • Serve as a subject matter expert to ensure knowledge sharing, when needed
  • Examine documents for completeness, accuracy and conformance to carrier guidelines and policies
  • When needed, make revisions and/or collaborate on files
  • Always follow contract, property and insurance laws
  • Note and follow up on discrepancies in files
  • Communicate the status of claims to the management and leadership
  • Create and provide necessary claim documentation
  • Perform proper claim escalation procedures to management
  • Attend and participate in trainings, team meetings and projects, as needed
  • Knowledge share and assist peers, when needed
  • Execute excellent customer service
  • Represent the company with a high level of professionalism
  • Other duties as assigned

Qualifications

  • Valid All-Lines Adjuster license required
  • High School Diploma or equivalent required
  • Experience in claim handling, estimating and policy interpretation required
  • Experience in Xactimate estimating platform required
  • Experience in estimating property claims over the phone
  • Previous staff adjusting experience
  • Proficient computer skills
  • Strong relationship building skills and ability to work well with others
  • High level of time management skills
  • Excellent attention to detail
  • Self-motivated critical thinker who can work independently to solve problems
  • Ability to multitask and quickly adapt to changing/conflicting priorities
  • Strong written and verbal communication skills

Physical Requirements

  • Prolonged periods sitting at a desk
  • Continuously working on a computer using manual dexterity
  • Continuously requires vision, hearing and communicating

Affirmative Action/EEO Statement

Alacrity Solutions is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, and training. Alacrity Solutions makes hiring decisions based solely on qualifications, merit, and business needs at the time. For more information, please refer to our EEO policy.

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

To Learn More, Visit Our Website by Clicking the Link Below:

www.alacritysolutions.com

E-VERIFY PROGRAM

Alacrity Solutions participates in the E-Verify program as required by law for all our employees. To learn more about the E-Verify program, please review the E-VERIFY PARTICIPATION BROCHURE and RIGHT TO WORK BROCHURE.

At Alacrity, we don’t just accept difference – we celebrate it, we embrace it, and we thrive on it for the benefit of our employees, independent contractors, our clients, and our community. Alacrity is proud to be an equal opportunity workplace.

How Long We Retain Personal Information

Alacrity will only retain your personal information for as long as is reasonably necessary to accomplish the purpose of collecting your personal information, but not longer than 4 years.

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Location/Region: Conyers, GA

Job Summary

JOB TYPE

Full Time

INDUSTRY

Insurance

SALARY

$51k-64k (estimate)

POST DATE

01/15/2023

EXPIRATION DATE

11/14/2023

WEBSITE

alacritysolutions.com

HEADQUARTERS

COVINGTON, LA

SIZE

50 - 100

FOUNDED

1976

CEO

MICHEAL WORLEY

REVENUE

$10M - $50M

INDUSTRY

Insurance

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About Alacrity Solutions

Headquartered in Fishers, IN, with offices nationwide, Alacrity Solutions has grown significantly over the years to become a full end-to-end service provider. As a streamlined insurance claims, repair and recovery solutions provider, Alacrity partners with major insurance carriers, helping to deliver efficiencies and solutions to their policyholders.

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