2 Guest Service Agent Jobs in Beverly Hills, CA
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AKA is Hiring a Guest Service Agent Near Beverly Hills, CA
AKA BEVERLY HILLS is hiring for a Guest Services Associate to work 3 day- 2 overnight shifts!
The sleek furnished Beverly Hills apartments at AKA are distinct from any other luxury extended stay in Los Angeles. Situated at Crescent Drive and Wilshire Boulevard, AKA’s Beverly Hills luxury extended stay is an exclusive and contemporary residential oasis.
Our Team Members enjoy very generous PTO; Health; Dental; Vision and 401(k) benefit plans. We recognize and promote top performers because we know that our success is due to your achievements.
We’re looking for someone with:
- A high school degree or equivalent.
- 1-year prior experience with a luxury hospitality organization.
- Strong guest services skills.
- Problem solving and decision-making skills.
- Highly detail-oriented .
- Thrives in a fast-paced environment.
In this role you will be responsible for:
- Performing guests check-ins and checkouts; answering the phones; replying to guests/residents’ emails; handling packages and mail; assisting residents with their needs; inputting work orders for maintenance and housekeeping.
- Follow up with residents on housekeeping/maintenance requests once they have been completed.
- Maintaining a positive working relationship with all residents, team members, and guests.
- Ensuring that the highest standards of service and professionalism meet our guest’s needs.
- Auditing new reservations to ensure accuracy.
The hospitality industry requires varying schedules to support the business needs of the hotel.
ABOUT SHK MANAGEMENT, D/B/A KORMAN COMMUNITIES, PARENT OF “AKA”
Built on a sound foundation of family values forged over a century ago, Korman Communities carries forward a name synonymous with integrity, market savvy, and proven performance in the real estate development, investment and operations arenas. Korman's reputation reflects four generations of dedication and business acumen, resulting in the construction of more than 40,000 single family homes, 6,000 condominiums, 16,000 apartments and townhouses, 4,000 hotel suites, and 2,000,000 square feet of commercial space.
Korman's original furnished apartment concept, conceived of fifty years ago – short-term, furnished apartments in a traditional multi-family residential setting – has evolved to an innovative residential hybrid for travelers and discerning business persons seeking flexible-stay furnished residences.
Today Korman Communities is a fully integrated, multi-dimensional real estate company with development, management, legal and financial capabilities operating throughout the United States. The portfolio is comprised of 20 properties under two brands – AVE suburban garden-style and mid-rise communities, and AKA urban high-rises in prime locations.
Come join our winning team. Click Apply Now to be considered!
Job Type: Full-time
Pay: From $20.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
Schedule:
- Day shift
- Evening shift
- Night shift
- Overnight shift
- Overtime
- Weekend availability
Work Location: One location
Job Summary
Full Time
Accommodations
$37k-55k (estimate)
01/30/2023
02/27/2023
stayaka.com
BEVERLY HILLS, CA
200 - 500
2004
LARRY KORMAN
$50M - $200M
Accommodations
Related Companies
About AKA
AKA balances the style and hospitality of an intimate hotel with the space and comfort of a fully appointed luxury apartment. Designed for long stay comfort and value, AKA stands for unparalleled metropolitan locations; signature design; and exceptional business, entertainment and lifestyle services. Located in prime metropolitan neighborhoods New York Citys Central Park, Times Square, Sutton Place, United Nations, and Wall Street; Philadelphias University City and Rittenhouse Square; the White House district in Washington DC; Los Angeles' Beverly Hills and West Hollywood; and London's Maryle...boneAKA properties offer studio, one and two bedroom furnished apartment suites with fully accessorized kitchens. AKA is a division of Korman Communities, a four generation family-run real estate business since 1909 and pioneer of the furnished suite concept in 1966.
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The job skills required for Guest Service Agent include Guest Service, Housekeeping, Problem Solving, Life Insurance, Integrity, Hospitality Industry, etc. Having related job skills and expertise will give you an advantage when applying to be a Guest Service Agent. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Guest Service Agent. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Guest Service Agent positions, which can be used as a reference in future career path planning. As a Guest Service Agent, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Guest Service Agent. You can explore the career advancement for a Guest Service Agent below and select your interested title to get hiring information.
If you are interested in becoming a Guest Service Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Guest Service Agent for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Guest Service Agent job description and responsibilities
Reservations at restaurants or entertainment venues may be made the guest service agent.
03/06/2022: Colorado Springs, CO
When customers check out, part of a service agent’s job entails totaling their bills.
12/21/2021: Gainesville, FL
Calls from hotel rooms that come through the switchboard are usually handled by guest service agents.
03/08/2022: Lompoc, CA
When a problem with cleanliness arises, the agent dispatches housekeeping personnel to the room.
03/03/2022: Flagstaff, AZ
The agent tabulates the room rate and any telephone or room service charges added during the stay.
02/11/2022: Rochester, NY
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Guest Service Agent jobs
Being organized and detail oriented will be beneficial to maintaining records and sorting guest requests.
01/26/2022: Sarasota, FL
The best guest service representatives will have tremendous patience when dealing with guests and accommodate their every need with enthusiasm and poise.
02/03/2022: Sioux Falls, SD
Hotel guest agents spend much of their time arranging for services hotel quests request or need.
02/14/2022: Des Moines, IA
Even minor tasks, such as taking messages for guests and receiving or sending faxes may make a guest's stay more satisfactory and fall under a hotel guest agent's job description.
01/16/2022: Concord, NH
Concierge create memorable guest experiences that achieve guest loyalty and support overall service experience.
01/12/2022: Abilene, TX
Step 3: View the best colleges and universities for Guest Service Agent.
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