Overview

AMAZING INDIVIDUALS WORKING FOR POSITIVE PEOPLE at AIDS Healthcare Foundation!Does the idea of doing something that really makes a difference in people’s lives while being well-compensated intrigue you? Are you looking to work for an organization that encourages growth and success from each and every one of its employees?If so, AIDS Healthcare Foundation is the place for you!Founded in 1987, AIDS Healthcare Foundation is the largest specialized provider of HIV/AIDS medical care in the nation. Our mission is to provide cutting edge medicine and advocacy, regardless of ability to pay. Through our healthcare centers, pharmacies, health plan, research and other activities, AHF provides access to the latest HIV treatments for all who need them.AHF’s core values are:• Patient-Centered• Value Employees• Respect for Diversity• Nimble• Fight for What’s Right STILL INTERESTED? Please continue!

Responsibilities

In this management role, a Practice Manager contributes to AHF's mission by providing leadership to the healthcare center. This position directly oversees AHF’s more complex and higher volume healthcare centers. This role is responsible for all administrative staff and their respective duties, while collaborating with fellow clinic managers to ensure the proper day-to-day functioning of the healthcare center. Adapting to various situations with ease and flexibility is important. Each role within AHF is essential and we consider each one to be collaborative rather than exclusive.

A Practice Manager adds consistent value to their entire team by collaborating with Directors, as well as other healthcare center administrators to help improve processes, further develop policy and procedures and, effectively manage financial performance. This not only ensures the success of the organization, but also enhances the quality of care provided to our clients.

Employee Engagement and Customer Service are a major focus within our organization. We treat each patient with respect and dignity. Ensuring that our clients are presented with a friendly, professional atmosphere is key to patient satisfaction. It’s the responsibility of the Practice Manager to effectively manage employee engagement and to improve overall patient satisfaction and retention. This is done by consistent coaching of the team and by troubleshooting any patient issues or complaints, acting as a resource and providing solutions. Along with providing impeccable customer service, the Practice Manager upholds the security and confidentiality of all records pertaining to our patients.

We at AIDS Healthcare Foundation believe that each individual is entitled to equal employment opportunities without regard to race, color, creed, gender, sexual orientation, gender identity, marital status, national origin, age, veteran status or disability. The right of equal employment opportunity extends to recruiting, hiring selection, transfer, promotion, training and all other conditions of employment.

Qualifications

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

Bachelor’s degree (B.A.) from four-year college or university; or one to two years related experience and/or training or equivalent combination of education and experience.

Computer/Software Skills & Abilities

To perform this job successfully, an individual should have knowledge of Database software and Word Processing software.

Language Skills

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

Mathematical Skills

Basic Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent to draw and interpret bar graphs.

Reasoning Ability

High Skills: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Other Skills & Abilities/Qualifications

• Must be able to travel up to 30% of the time.
• Sensitivity to patient population and issues surrounding HIV/AIDS.
• Strong interpersonal skills.
• Ability to prioritize tasks in a rapidly changing environment.
• Familiarity with word processing and data base management principles.

Certificates, Licenses and Registrations

Valid Drivers License with proof of liability insurance.