JOB SUMMARY:

The Maintenance Superintendent is responsible for the interior and exterior physical appearance (curb appeal) and upkeep of all assigned housing units. In a proactive fashion, ensures the units and buildings in the assigned region meet Property Management’ standards for integrity, quality and functioning through the oversight, sharing and completion of items in a safe manner such as work orders, turnovers, and projects. In a timely manner, communicates significant incidents, issues and or concerns to the Property Manager.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Manage the maintenance and upkeep of all assigned properties in a timely manner while adhering to all applicable government regulations and Property Management policies and procedures and standards including safety.
• Maintains respectful, courteous and positive relationships with residents and is accountable for high level customer service standards including timeliness and sensitivity to resident needs and schedule.
• Maintains a safe and organized work environment. Immediately addresses any safety concerns for residents, employees and visitors. Maintains and updates Safety Data Sheets (SDS) information for work site; holds weekly safety meetings.
• Prioritizes and schedules the work week. Monitors and verifies work completion.
• Orders materials for the assigned region’s work and manages security and organization of inventory to minimize cost and improve efficiency.
• Enters necessary data into property management software in a timely and accurate manner.
• Diagnoses and fixes furnace, AC, and electrical problems.
• Replaces components into furnaces, faucets, toilets, light fixtures, hot water heaters, as needed per inspections and W/O’s.
• Janitorial tasks-sweeping, moping, washing windows and walls, scrubbing refrigerators and ovens, pressure washing houses, and taking trash to the dump.
• Completing turnovers in a timely manner, while retaining apartment quality.
• Maintains grounds; lawn mowing, maintain landscaping, snow removal- plowing, snow blowing, and shoveling.
• Completing construction-based projects: replacing porch floors, replacing fascia, rebuilding railings, and repainting surfaces.
• Sets example and maintains accountability for other maintenance staff in matters of dress and appearance.
• Perform other duties as assigned.
• Follow all the policies and procedures of the company and adhere to the company values of Quality, Responsibility, Integrity and Compassion.

KNOWLEDGE, SKILLS AND ABILITIES:

• Desire to excel in work for the benefit of the company mission.
• Ability to communicate with all residents, employees and visitors in a respectful and courteous manner in order to ensure the highest level of customer service and model appropriate behavior for employees.
• Ability to develop and maintain positive, professional collaborative relationships.
• Excellent written and oral communication skills.
• Ability to motivate employees and self while maintaining a positive work atmosphere.
• Ability to have flexibility and support the team as needed
• Excellent time management and attention to detail. Required documents must be collected and submitted punctually and accurately.
• Ability to learn new software in a timely manner and to enter data accurately in software.

EDUCATION, EXPERIENCE, CREDENTIALS AND LICENSES:

• High School Diploma or equivalent
• Associates Degree preferred.

· Minimum of 2 years of Property Management experience required.

· Valid driver’s license with no major restrictions and acceptable to employer

· Must be able to meet the requirements of a Drug Free Workplace which includes but is not limited to negative results on pre-employment, random and reasonable suspicion testing.

Salary commensurate with experience

Strong comp & benefits package

Perfect for returnees or retirees.