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Administrative Assistant/Receptionist
ADVOCATES Ashland, MA
$46k-58k (estimate)
Full Time 8 Months Ago
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ADVOCATES is Hiring an Administrative Assistant/Receptionist Near Ashland, MA

Overview

The Administrative Receptionist creates a welcoming environment in which visitors are greeted and requests are managed. The Administrative Receptionist is responsible for efficient and accurate office procedures; inventory, requisition and distribution of program and office supplies; providing administrative support to the program managerial staff and assisting with projects.

Advocates promotes a healthy work-life balance and offers many generous perks of employment and room for advancement. We are a strong-knit community that values the ideas and contributions of our staff.

Are you ready to make a difference?

Minimum Education Required

High School Diploma/GED

Responsibilities

  • Provide administrative support to the Management and Leadership of Day Services and as directed.
  • Answer all incoming telephone calls and direct the caller to the appropriate individual. Provide callers with information and review all voicemail for senior leadership.
  • Greet and direct all visitors to the program, ensuring they are met with correct staff for visitation.
  • Responsible for the daily open and close of the program reception and main entrance area. Ensure reception area is neat and clean
  • Work in partnership with leaders to plan and coordinate events including managing logistics.
  • Coordinate appointments and staff meetings; serve as point of contact for meeting communications and for assuring the appropriate participation. Maintain visual schedule at reception area.
  • Attend various meetings as requested to keep minutes. Handle all follow up to meetings including typing and distributing meeting minutes, as directed
  • Develops and maintains accurate and complete data collection and ongoing required documentation for day services program projects. Continues to monitor for accuracy, completeness, and integrity.
  • Oversight of receipts and tracking for leadership billing statements and petty cash.
  • Maintain ordering for all cost centers of necessary supplies.
  • Supervise the maintenance of all office equipment, including copiers, and mail machine. Ensure supplies are in stock.
  • Follow procedures for systematic retention, protection, retrieval, transfer, and disposal of records.
  • Ensure that all office, programmatic, cleaning, and kitchen supplies are stocked appropriately.
  • Maintain and replenish routine job development supplies including staff business cards and program brochures with guidance from the Director of Operations.
  • Assist with facility and vehicle scheduling/maintenance. Coordinate all maintenance orders with Facilities Department and Director of Operations. Coordinate cleaning tasks with custodian.
  • Ensure reception area coverage, maintain schedule and training of back-up assistance
  • Attend and actively participate in trainings as assigned; maintain necessary certifications (CPR, First Aid, Safety Care).
  • Ensure that individuals we support are treated with dignity and respect in accordance with Advocates Human Rights Policy.
  • Adhere to all principles related to the Advocates Way.
  • Attend and actively participate in supervision and team meetings.
  • Perform all duties in accordance with agency’s policies and procedures.
  • Other responsibilities as assigned by the leadership team.

Qualifications

  • High School Diploma or GED and 1 year administrative or receptionist experience.
  • Strongly prefer that a candidate will have a demonstrated understanding of and competence in serving culturally diverse populations
  • High energy level, superior interpersonal skills ability to work effectively independently and in a team atmosphere.
  • Ability to interact and communicate effectively verbally and in writing with all levels of organization staff and outside vendors
  • Ability to manage projects from concept to completion.
  • Must have experience with office procedures and equipment with a strong working knowledge of Microsoft Office Suite.
  • Excellent organizational skills and the ability to multitask.
  • Must possess the ability to read and speak English
  • Must be able to perform each essential duty satisfactorily.

At Advocates, the health and safety of the people in our care, our employees, and the broader community is our top priority. Effective October 18, 2021, Advocates will require all employees to be fully vaccinated against COVID-19 (i.e. both doses of Pfizer or Moderna, or a single dose of Johnson & Johnson.)

Advocates is committed to cultivating a diverse and welcoming community where everyone feels respected and valued. Advocates fosters a culture of inclusion that celebrates and promotes diversity along multiple dimensions, including race, ethnicity, sex, gender identity, gender expression, sexual orientation, partnered status, age, national origin, socioeconomic status, religion, ability, culture, and experience.

Why Should I Consider a Career in Human Services?

Our team members are dedicated to engaging and empowering individuals by forming lasting relationships, collaboratively achieving personal goals, offering creative solutions to everyday and complex situations, and actively listening. We exercise independent judgement and contribute to the overall success and benefit of the team.

Is Human Services a Fit for Me?

Successful team members are open-minded, eager and compassionate, and will exercise solid, independent judgement while fostering trustworthy relationships with the individuals that we serve. We put the individual first.

Job Summary

JOB TYPE

Full Time

SALARY

$46k-58k (estimate)

POST DATE

07/14/2022

EXPIRATION DATE

01/31/2023

WEBSITE

advocates.org

HEADQUARTERS

FRAMINGHAM, MA

SIZE

1,000 - 3,000

FOUNDED

1975

TYPE

NGO/NPO/NFP/Organization/Association

CEO

JOHN R PARSONS JR

REVENUE

$50M - $200M

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