Advertise Purple is experiencing a high growth period and seeking a Technical Support Specialist for our team. The Technical Support Specialist is responsible for facilitating and streamlining operation department workflow and client success. Area of support include: network maintenance, technical integration, program launch initiatives, and internal team support. This candidate will report directly to the Director of Technology while working side to side with entire operations department.

Responsibilities include, but not limited to:

• Full accountability for the organization and timely completion of ad-hoc tasks assigned by management.

• Network updates and audits.

• Link and program analysis.

• Effective client and team communication.

• Technical support for all internal and external questions.

Required Skills/Experience:

• BA/BS degree from an accredited university.

• 1-2 years of experience working in affiliate marketing, preferable network or relevant tech support experience is preferred.

• Excellent in both written and verbal communications skills.

• Relevant experience working with quantitative and analytical data management.

• Track record of excellence in communication and team workflow management.

• Basic knowledge of HTML and Javascript is required.

• Ability to work independently and be a self-starter.

Only open to candidates in the following states: California (Los Angeles Metropolitan Area for occasional on-site meetings)

Compensation and Benefits 

The Technical Support Specialist position is a remote work opportunity. Salary expectation is $65,000.

We offer the following to full-time employees:

• 100% paid employer-paid benefits (health, dental, vision, and life insurance)
• 401k match up to 6%
• Unlimited Vacation
• Meditation and Mental Health Days
• Flexible Fridays from January to October (leave at 2:00 PM)

About Advertise Purple

Advertise Purple, Inc., the 2021 Agency of the Year, is the leading management agency in today’s fastest-growing digital marketing channel for e-commerce retailers: affiliate. With a $6 billion addressable market, estimated 20 million e-commerce stores positioned to be live by year’s end, our award-winning suite of technology and service tools are well-positioned to serve the growing global demand.

2019 and 2020 recipient of Inc. Magazine’s ‘Best Workplace in the U.S.,*’ and ‘Top 50 Advertising & Marketing Agency in the U.S.,*’ we pride ourselves on delivering an unparalleled experience for clients and employees.

We believe that diversity benefits and enhances everyone's development at Advertise Purple. Our goal is to attract, develop, and retain the best and brightest from diverse backgrounds and all walks of life. This requires our organization to cultivate an inclusive culture in which all employees feel valued, are treated fairly, have a work-life balance, and have the opportunity to be successful at Advertise Purple.